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Emily Carpenter is a Head of Revenue Operations at Tropic at Tropic. She possess expertise in student affairs, leadership, public speaking, research, admissions and 22 more skills. Colleagues describe her as "Where would I be without Emily Carpenter?" is a question I asked at least 3 times a week from March of 2022 through May of 2024. "But Harker, you're a product manager! Why on earth were you even in conversations with the Director of Revenue Operations?" I'm so glad you asked! I was the pricing and packaging Product Manager at Crossbeam, and Emily was not only a terrific friend and ally, she was indispensable to me when it came to data, metrics, reporting, and overall business acumen. Her prompt follow-through and incredible expertise made my life ten times easier than it would have been otherwise. Whether we were scratching our heads trying to figure out what cohorts of customers were on version 1 or 2 of pricing, or I was looking for trends in churn and contraction for a slide deck, Emily had my back. Beyond that, she's just a pleasure to work with. Even when things were very busy and stressful, Emily's calm demeanor and good natured humor took the pressure off. I can't recommend her stridently enough, especially in organizations focused on Product Led Growth."
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Head Of Revenue OperationsTropic Nov 2024 - PresentRemote, Us -
Director Of Revenue OperationsCrossbeam Sep 2021 - Oct 2024Philadelphia, Pennsylvania, Us• Manage team of 4 reports. • Create and drive vision for Revenue Operations function including scalable processes that are data driven and documented.• Own operational activities related to opportunity management, deal closure, quoting, booking, and provisioning/deprovisioning of Crossbeam accounts.• Provide reporting and data visualization for board meetings and leadership team.• Serve as liaison between Finance, Sales, Marketing, and Customer Success.• Instill best practices for Go-To-Market (GTM) tech stack and train/onboard new hires in tooling.• Work with Finance and Sales leaders to create compensation planning, quota setting, pipeline attainment, and territory strategy.• Conscientious of change management and process rollout and project manage GTM projects. -
Director Of Revenue OperationsTackle.Io Sep 2020 - Sep 2021Remote, Us• Own revenue infrastructure by managing revtech stack, build new processes and maximize efficiency.• Develop the annual Go-To-Market (GTM) revenue plan including sales coverage, territory & job design, compensation design and administration.• Manage sales forecasting, planning, reporting, order processing, and enablement strategy.• Partner with GTM leadership to identify and launch strategic opportunities.• Support and execute on company GTM strategy and the introduction of new solutions and services.• Deliver core business metrics, reporting, and analytics including (but not limited to) pipeline, bookings, lead funnel and churn analysis.• Create, maintain, and drive adoption of a full customer life cycle KPI dashboard.• Prepare all sales board deck slides quarterly.• Drive planning activities to align with GTM Leaders strategic priorities. -
Senior Manager Marketing OperationsBrandfolder Jan 2020 - Sep 2020Denver, Colorado, Us -
Marketing Operations ManagerBrandfolder Jan 2019 - Jan 2020Denver, Colorado, Us• Help the company quantify and understand the marketing team’s progress against goals• Present recommendations to executive team based on campaign and channel performance and provide teammates with actionable insights on their campaigns and nurture programs.• Collaborate with go-to-market team weekly to analyze and prioritize where in the revenue funnel to focus efforts• Transitioned organization from Hubspot to Marketo which allowed for a full rebuild of operational programs, nurture track, lead scoring, and lifecycle program creation. • Created campaign ROI dashboards so demand gen could easily access pertinent data• Own and manage martech stack: Marketo, Bizible, Outreach, Drift, Clearbit• Help manage and improve account contact data sourcing, cleansing, and enrichment• Manage inbound business development representative
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Marketing Operations ManagerVertafore Jul 2018 - Dec 2018Denver, Co, Us• Serve as chief of staff to VP of Marketing. • Design and develop core marketing operations processes to support collaboration and communication throughout the marketing and operations teams.• Calculate, analyze and report marketing metrics to enable data driven decisions throughout team.• Train all marketers on program launch processes to enable self-serve program execution.• Support the collection and aggregation of marketing budget and spend to ensure proper tracking and attribution of campaign dollars.• Subject matter expert on marketing technology platforms.• Manage marketing operations coordinator. -
Director Of Sales OperationsFullcontact Inc. Nov 2015 - Jul 2018Denver, Colorado, Us• Perform statistical and metric analysis weekly for VP of Sales.• Present data and make business recommendations to executive team.• Create KPI reporting for Go To Market departments (Sales, Marketing, Customer Success). • Work closely with finance, BI, and product team on a daily basis.• Answer client questions regarding their API plans, usage, and billing.• Responsible for monthly team commissions.• Owner and admin of sales SAAS stack and sales processes.• Provide SAAS training for new members of team, and continued education for team members. -
Client Service AnalystApplication Experts, Llc Apr 2014 - Nov 2015Broomfield, Co, Us• Provide solutions for clients by scoping custom data configuration projects for client’s Salesforce.• Execute and deliver custom projects, train clients on customizations.• QA and test new features for all software products every release or upgrade.• Work with engineering team to enhance and improve products from end user perspective.• Create intricate data reports for clients to help them understand and manipulate their data.• Manage and conduct annual client business reviews.• Support and answer questions for clients daily regarding all Application Experts software. -
Graduate Assistant For The College Of Education And Human SciencesUniversity Of Nebraska–Lincoln Aug 2012 - Jan 2014Lincoln, Ne, Us• Work directly for the Associate Dean of the College of Education • Assist and write curriculum for three undergraduate courses.• First year experience transfer student events events. Pulls and analyzes data for the college. • Participate in administrative events such as all university enrollment management and dean’s meetings. -
InternUniversity Of Vermont May 2012 - Aug 2012Burlington, Vermont, Us• Interned in Dean of Student’s office for an administrative experience. • Completed a various amount of projects including Clery compliance for UVM, medical amnesty assessment, and a comparative policing models analysis.• Attended summer administrative programs to get a better understanding of UVM. -
Graduate Assistant For The College Of Arts And Sciences Advising CenterUniversity Of Nebraska–Lincoln Aug 2011 - May 2012Lincoln, Ne, Us• Advised and counseled students in the college about class choices and career preparation with The College of Arts & Sciences advising center.• Acted as the liaison for the Health Science Scholars and NU-Path scholarship programs. • Promoted college and scholarships at recruitment events.
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Admissions Office International AssistantUniversity Of Nebraska–Lincoln Jan 2010 - Aug 2011Lincoln, Ne, Us• Worked alongside New Student Enrollment program as an organizer for international student arrival and orientation. • Coordinated airport pick-ups for incoming students. • Researched and designed helpful programs for international students during academic year.
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RunnerCline, Williams, Wright, Johnson, And Oldfather Llp Jan 2010 - May 2012
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College Of Engineering Student SpecialistCollege Of Engineering May 2010 - Jul 2010· Engage freshman in their advising room during New Student Enrollment. · Talk to incoming freshman about how to succeed in the College of Engineering. · Assist freshman in choosing elective classes.
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New Student Enrollment Orientation LeaderUniversity Of Nebraska-Lincoln Admissions Office Jan 2009 - Apr 2010· Educate freshman about the University of Nebraska-Lincoln. · Give campus tours to incoming freshman students and their parents. · Inform parents on the transition into college for their students.
Emily Carpenter Skills
Emily Carpenter Education Details
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University Of Nebraska-LincolnEducational Administration -
University Of Nebraska-LincolnBiological Systems Engineering (B.S.); Environmental Engineering (Minor)
Frequently Asked Questions about Emily Carpenter
What company does Emily Carpenter work for?
Emily Carpenter works for Tropic
What is Emily Carpenter's role at the current company?
Emily Carpenter's current role is Head of Revenue Operations at Tropic.
What is Emily Carpenter's email address?
Emily Carpenter's email address is em****@****der.com
What is Emily Carpenter's direct phone number?
Emily Carpenter's direct phone number is +130373*****
What schools did Emily Carpenter attend?
Emily Carpenter attended University Of Nebraska-Lincoln, University Of Nebraska-Lincoln.
What are some of Emily Carpenter's interests?
Emily Carpenter has interest in Social Services, Civil Rights And Social Action, Politics, Education, Environment, Science And Technology, Animal Welfare.
What skills is Emily Carpenter known for?
Emily Carpenter has skills like Student Affairs, Leadership, Public Speaking, Research, Admissions, Analysis, Recruiting, Salesforce.com, Higher Education, Microsoft Office, Student Development, Teaching.
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