Contact with our ( international) customers via telephone and email. In different projects to improve customer service and work efficiency. SLA specialist. And all other tasks necessary.

Administrative employee at the administrative support department

Manage the archive, improve where I saw fit. Work on any administrative task that needed doing, worked in any role they wanted me to. From being the daily point of contact on the digitizing project (and helping to improve it), to booking extra repayment, drawing up letters, transfer money etc.Basically anything that was needed.

Helping customers, filling stock, promoting products, ordering products, counting and handeling the money. All that is needed to have a nice clean shop, well stocked and good customer service.Being daily point of contact for other caissiers, helping them when necessary.

Workplacement supporting both editorial and production staff.