Emily Higginson Email & Phone Number

Philadelphia, PA, US

Philadelphia, Pennsylvania, United States

- Configure schedules for groups of 100+ providers and innovate personal setups for each group’s use case - Supervise team of 6 Customer Success Representatives within a high paced virtual environment - Train customers and new employees on the Scheduling Software- Maintain customer scheduling setups throughout the duration of their subscription - Promptly.

New York City Metropolitan Area

- Reproduce issues and dive into the 600+ integrations that Datadog works with.- Host live troubleshooting Zoom calls with customers to ensure fast resolutions to technical problems. - Demonstrate technical product expertise with customers through demos, presentations, and technical evaluations.- Respond to client requests on our fast paced team while.

-Planned, prepared and delivered lesson plans to successfully teach over 100 students advanced level 4 Spanish.-Established strong relationships with other Spanish department teachers to make for effective curriculum collaboration. -Optimized class time through organized instructional activities that met the daily objectives and kept students engaged.

Philadelphia, Pennsylvania, United States

-Strategically developed lessons to meet the learning needs of a wide range of students in a single classroom setting. -Encouraged and motivated students to push themselves in learning a new language. -Strengthened time management skills by effectively utilizing prep periods to plan lessons weeks in advance. -Fostered a positive online learning environment.

Levittown, Pennsylvania, United States

-Assigned, reviewed and approved work orders performed by more than 50 vendors across the United States.-Processed work orders in a timely manner to ensure that the vendors receive quality work before the given deadline.-Communicated and negotiated pricing with vendors and realtors to confirm quality work for the lowest price on the market.

Xi Chapter

Pittsburgh, Pennsylvania, United States

University Tour Guide -Provided campus tours and city of Pittsburgh tours to groups of over 50 prospective students and their families. -Coordinated orientation programs for over 1000 future first year students each weekend.

Computer Software Engineering

Bachelor Of Arts - Ba, Spanish Language And Literature