Owned the success, retention and growth of key enterprise client accounts and served as voice of customer working with product and development teams to help drive continuous improvement of platform. Developed and implemented account specific strategies to improve client growth and retention on portfolio of client accounts.

Hired as first company employee sent overseas responsible for the service delivery and business development activities for entire suite of services and products within EMEA. Consistently exceeded revenue goals year after year. Responsibilities included development and implementation of business strategy, resource planning, allocation and management, new product identification and development, vendor management, staff development and budgeting.

Responsible for the development and implementation of internal and external outreach efforts. Identified and developed strategic partnerships and alliances as a means of building survey participation, growing survey client base and leveraging existing database resources to grow revenue and increase market penetration.Managed a combination staff of 11 internal and external sales professionals and project/survey managers to ensure successful retention and development of survey subscriber client base, and ensure timely delivery of high-quality data product and services to external and internal markets. Work group continually achieved revenue goals and targeted subscriber levels despite branding transitions.

Managed staff of 3 human resources professionals. Responsible for creating and leading the Human Resources Function for a pre-IPO company, including staffing, stock administration, compensation, benefits, immigration, payroll, HRIS and employee relations.

Responsible for the development and execution of all executive bonus plans.

Directly partnered with Corporate Vice President to build the process and structure of executive and management development programs for global implementation.