Design custom stationery for weddings and other related eventsPhotograph bridal showers and engagement shootsMaintain a design theme while delivering several different productsTranslate customer visions into a cohesive group of materialsResearch appropriate paper types and sizes based on customer needsManage time and cost analysis throughout the entirety of a project

Managed a centralized email and intake process, ensuring projects are scoped, resourced, and initiated in a timely manner. Independently delivered and managed production and campus spaces-based projects from intake to close out, ensuring projects are in market on time and within budget. Managed and cultivated relationships with vendors of record and university partners, with a focus on building trust. Independently coordinated internal and external partners - including freelancers, agencies, and vendors - as needed. Managed the contracts and invoicing process and reconciliation with all third-party vendors and agencies, involving stakeholders as needed. Managed resource allocation, as the main point of contact for time tracking – training the team, reviewing timesheets to ensure completion, and reporting on scoped vs. actual project hours.Led the cross-functional Continuous Improvement team, translating discussions into action plans, and escalating to leadership as needed. Established and reinforced department best practices and documentation, and the streamlining of the department tech stack. Led project and production meetings, maintained schedules and inputs, and effectively and consistently communicated expectations to all stakeholders. Increased efficiencies and ability to scale, by proactively identifying and solving problems, and integrating with fellow project managers. Drove key operations initiatives and special projects as needed, with a continuous improvement mindset.

Managed project prioritization, planning, sequencing and scheduling of work across the team, ensuring resource availability and allocation Shepherded work in process to ensure timely and efficient project delivery Developde project plans and reviewed timelines and job statuses with the appropriate team members – keeping them up-to-date as priorities shiftedSupported management in determining current and projected resource allocations, identifying and escalating resource risks as needed Performed project administration within project management software (e.g. schedule creation, setting deadlines, job code development, project set-up) Conducted a daily morning meeting to go over items/tasks assigned and due for the day and determined if there were any roadblocks Helpeed develop and enforce project workflows, identifying opportunities to drive efficiency Facilitated and documented project reviews and approvals Supported the overall quality of project files by ensuring materials follow standard quality control processes before routing to other team members (e.g. proofing, ensure the right person has reviewed, etc.) Ensured consistency in overall branding across all projects, through consultation with the brand manager. Owned and managed the contract process, for the marketing team, with all third-party vendors and agencies, involving stakeholders as needed

Assisted the Sign Shop Foreperson to manage daily operations and maintenance while upholding, enforcing and maintaining the graphic identity of university signage within ADA guidelines. Directed workflow to ensure timely, accurate completion of signage projects. Provided planning guides and directives to maintain efficiency of operation and production.Assisted with interviewing, hiring, training, and managing co-op and part-time staff.Established and managed staff schedule to ensure proper coverage and productivity. Tracked expenses, maintained accurate personnel and project records, and prepared reports as necessary.Met with university-connected clients to outline project objectives, determine expectations, discuss and recommend design ideas, set project timeline, estimate costs, and finalize signage requirements.Managed facilitation of outsourcing when necessary for University clients or projects outside of the Shop’s internal scope.

Created and installed high quality temporary and permanent signageUsed various sign-making applications, materials, equipment, and chemicalsDetermined customer expectations and finalized signage requirementsStayed in consistent e-mail or telephone communication with the customerCompleted assigned jobs from start to finish in a timely mannerExecuted routine cleaning and maintenance of shop

Supervised a team of five Resident AssistantsAssisted with the hiring and training of new and returning staffAdvised a group of four Hall Council membersBalanced an RA budget of $2,070 and a Hall Council budget of $2,590Created, planned, tracked, and evaluated programs surrounding areas of development, diversity, education, culture, community, and school spirit

Served as an information resource and peer counselor for studentsBuilt a safe and open community for allManaged and implemented social and educational activitiesEnforced University and Department policiesAttended regular staff development and in-service trainings and meetings

Assisted in various aspects of event production such as electrical distribution, lighting, audio, video, and scenic elementsPrepared equipment before events to ensure a smooth load-inExpedited the building process by working efficiently with members of each departmentOrganized and distributed credentials accurately to all staff, press, vendors, and VIP membersManaged and documented necessary expense reports throughout the eventRegulated precise guidelines and procedures for an efficient load-out

Promoted customer websites across several web-based platformsConstructed short commercial animations and posted to YouTubeGenerated internet buzz through the use of social media sites Syndicated press releases on the customer's behalfMaintained a successful relationship with the main office while working remotely

Designed a variety of marketing collateral, proposals, and presentationsCreateed unique concepts for each client while maintaining the company standard and aestheticExpanded and improved internal photography databaseManage dseveral simultaneous projects on tight deadlinesProofread and edited marketing materials during revisionProtected the value of confidentiality while working on several big-name projectsBound and packaged books for client delivery

Designed proposal covers and graphics for company clientsProduced high quality marketing and promotional materialsManaged regular updates of internal photography databaseAmplified image quality through color correction and adjustment processesWorked collaboratively with a six person in-house graphic design teamParticipated in weekly team meetings and monthly department meetings

Lifeguard and Swim Instructor for all ages/experience levels at the Rudy A. Ciccotti Family Recreation CenterSummer Camp Counselor/Lifeguard for the CYC day camps