Joined a small IT team responsible for supporting ticket sales across Major League Baseball. Maintained and improved codebases used by teams to manage ticket pricing, integrate with ticketing sales providers, and display tickets on mlb.com and team websites. Quickly learned the API supporting mobile ticket purchase and extended it with support for a second ticketing provider. Led the successful migration of all ticketing applications from the data center to AWS, including a new zero-downtime deployment process.

As lead on a small team responsible for two-way syncing of contacts, helped stabilize an early “minimum viable product” version of the software by bringing a more rigorous approach to distributed systems design and testing.On another team, maintained, with ~4 other engineers, all of FullContact’s public-facing APIs, as well as a variety of JVM-based systems for collecting and validating contact data. Led the launch of several new features in these APIs. Helped improve speed & reliability of automated testing and cloud deployment. Shared pager rotation for these systems and drove improvements to production reliability in response to outages.

Delivered high quality UI work on several successful projects for Australia's #1 property website (9 million monthly unique visitors). Transitioned into a senior technical SWAT team, where I provide leadership on front-end issues across all the company's lines of business, embed with teams for pattern-setting or technically challenging work, and maintain tools and services that enable fast, high-quality delivery by line of business teams.

Responsible for front-end programming on client deployments of the Destination Search platform in close collaboration with business analysts, information architects, designers and other engineers. Helped improve the platform to improve code reusability across deployments and improve velocity and quality of customization efforts. Worked closely with clients and operations teams to investigate and resolve production issues.

Designed, implemented and maintained a web application for in-house review of medical charts. Determined requirements through discussion with users and several iterations of HTML/CSS wireframes, then designed and implemented the software using PHP/PostgreSQL with a small amount of Perl glue. Supported and improved the software based on user feedback and requests. Also performed system administration duties on the Linux server hosting the application.