•Served as the right hand to the Assistant to the Event Planner and the Head Event Planner and assisted where needed.•Aided in organizing facilities and event details - decor, catering, entertainment, transportation, location, invitee list, special guests, and equipment.•Oversaw event design, including setting up escort cards/seating assignments, event signage and decor, guestbook, pictures, candles, etc. •Coordinated and dropped off items to hotels before event, such as groomsmen tuxedos and welcome boxes.•Proactively handled any arising issues and emerging problems on the event day.•Participated in the set up and break down of venue.

•Supported both the General Manager and Assistant Manager in supervising all areas of the store - employees, customers and business.•Delivered exceptional customer service within the standards of management and Sprinkles policies. •Developed and maintained multiple customer service based relationships. Acted as a representative for the Sprinkles Cupcakes Brand instore and during community events.•Made quick and solution oriented decisions within the store that aligned with Corporate guidelines to ensure customer satisfaction.•Participated in daily inventory management and organization to meet the demands of the business.•Aided in training the newest associate team members.

•Greeted all visitors and hosted showroom appointments.•Assisted in tracking and evaluating press coverage to create recap documents to share with clients.•Collaborated with the design team on new ideas, directions and activations for content creation.•Visually merchandised samples on display and assisted in general upkeep/maintenance of showroom.•Coordinated and recorded the send out and return of sample products to media contacts. •Aided in the creation of production schedules, run sheets and call sheets and front-of-house and back-of-house management during Mercedes Benz Fashion Week Australia 2017. •Researched Chinese market and Chinese social media platforms for expansion of brand.

• Act as a company advocate and embody the Sprinkles values: world’s best product, exceptional customer service, innovation, community, cleanliness, and great place to work.• Participate and excel in the Associate Training Plan as you memorize our flavor descriptions and schedule, FAQs, and all things Sprinkles galore.• Act with the integrity, honesty, and knowledge that promotes Sprinkles culture and brand.• Practice proper cash handling procedures with a smile.

• Work with Membership Director and President• Communicate with committee members• Create event decorations for each day• Manage recruitment set up and tear down