Eetung Rauh Email & Phone Number

Broomfield, Co, Us

San Clemente, California, United States

• Developed product documentation, product labels, proofread product labels, provided digital content, educational brochures, and marketing materials by researching scientific literature and emerging health trend analysis, ensuring accuracy and compliance with CFR21 guidelines.• Regular participation of sensory tasting panel for Product Development.• Review Certificates of Analysis to ensure raw ingredients conform to company standards.• Collaborated with R&D, graphic artists, and product managers to deliver quality content tailored for product managers, physicians, and patients.• Regular participation of sensory tasting panel for Product Development.• Initiated, led, and managed projects with a focus on facilitating cross-functional meetings and fostering effective collaboration among stakeholders, utilizing strong organizational and interpersonal skills.• Served as the primary FDA audit contact and lead Regulatory Compliance Specialist, ensuring strict adherence to CFR21 guidelines and supporting successful product launches with evidence-based documentation.• Agile to adverse events, material changes, regulatory updates, and industry recalls driving proactive responses, investigations, and continuous improvement.

Aliso Viejo, California, United States

• Authored and edited documentation for Point-of-Sales (POS) software used by Sonic® Drive-In—Release Notes, Installation Guides, User Manuals, Sales and Marketing materials, Software Support Contract, and Product Specification Sheets, specifically crafted for trade shows and tailored to engage diverse audiences.• Designed and implemented standardized documentation templates, improving the presentation and consistency of all print materials, enhancing clarity and professional appeal across all documentation.

Irvine, California, United States

• Developed comprehensive documentation for B2B-SaaS, CRM enterprise system supporting financial technology for the banking sector. Authored various materials, including Technical Manuals, Technical Specifications, Administrator Guides, API Documentation, while integrating graphics and flow diagrams to enhance clarity and user engagement.• Coordinated with business development analysts and marketing teams to gather information, contribute to the strategic development, project objectives for the project lifecycle, as well as contributed to the User Experience (UX) design.• Mentored junior writers, ensuring consistency and accuracy in documentation while fostering a collaborative, self-driven team environment.• Managed multiple documentation projects autonomously in a startup setting, prioritizing tasks and meeting deadlines under pressure.• Partnered with QA teams and utilized metrics reporting tools to drive continuous improvement, recommending enhancements and creating customized content based on data analysis.• Applied configuration management skills by testing back-end system operations, ensuring successful database, code, and component installations across various environments.• Engaged in Agile product lifecycle management and leveraged project management skills for timely product delivery, while utilizing computer science skills for command-line functions, scripting, and source code coordination.• Illustrated process flows using Microsoft Visio and PowerPoint, stored in Visual SourceSafe management system.

Aliso Viejo, California, United States

• Authored and edited key documentation including User Guides, Installation Guides, and Product Specifications for an online calendar scheduling software company, enhancing client and trade show presentations while maintaining up-to-date Online Help resources.• Developed Standard Operating Procedures (SOPs) and conducted manual testing on Windows and MacOS as a Quality Assurance Engineer, ensuring robust quality assurance practices.• Monitored user experience and provided actionable insights during product enhancement meetings, utilizing strong presentation skills to drive usability improvements.

Anaheim, California, United States

● Exemplified leadership by fostering a collaborative spirit while working within a team as a Guest Relations VIP Tour Guide, leading high-profile guests—including actors, models, sports players, executives from ABC and ESPN, foreign diplomats, and royalty—around Resort attractions.● Enhanced guest experiences and satisfaction by delivering expert solutions to concerns, leveraging insights to address issues and improve overall customer service.● Championed the Walt Disney Company at high-profile events, including Walt Disney Buena Vista Studios, the Honda Center, and Anaheim Stadium, effectively representing the brand in diverse and dynamic settings.● With joy, confidence, and leadership through service, conducted 4-hour guest tours, providing Resort historical facts; provided know-before-you go information over the phone to future visiting guests.● Crafted content for the “Disney Online”, Cast Member newsletter, engaging readers and enhancing internal communication with vibrant and impactful writing.

Bachelor Of Science - Bs, Biology (Pre-Medicine)

Activities and Societies: Academic Research, Pediatrics Neurology Department.Performed clinical research for Down Syndrome patients.

Education record

Activities and Societies: Phi Theta Kappa Honor Society

Doctor Of Pharmacy - Pharmd

Successfully admitted and enrolled to the program, but opted not to complete.