Elizabeth Everingham Email & Phone Number

Winter Park, CO, US

• Manages Group Fulfilment Rental Center with four direct reporting staff members to ensure efficient operations and a positive guest experience.
• Program planner for strategic Diversity, Equity, & Inclusion partners. Provides over 2,500 underrepresented youth with enriching winter sports experiences.
• Manages and develops operational inventory procedures for rental and demo locations.
• Collaborates with sales, guest services, and ski and ride school departments to maximize group business and resort revenue.

Tabernash, Colorado, United States

• Planned, organized, and executed corporate events and conferences that reflected the client’s vision through impeccable communication. Routinely received survey feedback that service level was excellent.
• Maintained collaborative relationships with front desk, reservations, food and beverage, housekeeping, activities, stables, and spa to ensure seamless ranch experiences for event guests.

Winter Park, CO

• Contracted wholesale group business using strong negotiation skills, creative selling techniques, and impeccable customer service.
• Built and maintained relationships with existing and new wholesale partners through sales calls, FAM tours, trade shows, etc.
• Worked with internal departments including lodging, ticketing, ski and ride school, and rental/retail to seek ways to improve and enhance the resort group experience while seeking to maximize resort revenue.

San Francisco, CA

• Negotiated the sale of intermodal shipping containers for the West Coast US/Canada & US Gulf regions in accordance with corporate strategy.
• Maintained strong relationships with buyers to ensure their needs were met to maintain customer loyalty.
• Sought new customers by effectively representing the company through strong verbal and written communication skills when making cold calls and responding to incoming inquiries.
• Provided relevant updates to Vice President of Marketing/Sales on market conditions, customer interactions and competition.

San Francisco, CA

• Served as primary customer service contact for Western North America for business accounts under direction of Sales, Marketing & Logistics Directors.
• Built and maintained relationships with depots and customers to meet CAI’s business objectives.
• Evaluated customer and vendor requests to determine the optimal order in which inquiries should be handled and resolved.
• Oversaw maintenance and repair of company assets.
• Facilitated communication with Director of Operations to improve departmental procedures.

Sacramento, CA

• Trained and managed four employees to implement educational, enrichment, recreational and mentoring programs for under-resourced youth.
• Planned and oversaw events including family picnics, carnivals and holiday parties to reward members for excellence and engage the local community
• Compiled data and established metrics using Excel to track club members’ progress throughout the course of the program to asses program success.

Certificate, Organizational Leadership In Diversity, Equity & Inclusion

Graduate Certificate, Ski Area Management, 4.0

Master'S Degree, Master Of Sustainable Tourism Management, 4.0

Sustainable natural resource tourism

Bachelor Of Arts (B.A.), Political Science - American Government, 3.7

Activities and Societies: Outdoor Adventures - Whitewater Rafting & Winter Recreation Guide; UC Davis Youth Camps Outdoor Camp Counselor