VP of Customer Success. I enjoy collaborating with customers and delivering experiences that increase retention rates and build advocates. I leverage data to pinpoint areas of focus to build the team strategy and drive customer account health and customer journey initiatives. Crafting my career through diverse leadership roles, including in Consulting, Sales, and Recruiting, I enhanced strategic client relationships and business development. My responsibilities entailed the cultivation of new relationships with CFOs leading to business expansion and also the management of connections with talent agencies. My tenure was marked by the establishment of our firm in a new market. This was achieved through strategic hiring, the development of professionals, and executing sales methodology to close new business endeavors. At the Sales Operations helm for a Technology Practice—specializing in Enterprise and mid-market SaaS solutions—I ensured optimal sales strategy alignment with business objectives, achieving 100% GRR and 130% NRR annually. With expertise in financial statement audits at KPMG, including one of the largest financial restatements, I bring financial and analytical acumen. I've lead business expansions by successfully introducing our operations in new markets and in doubling the contract value of a pivotal strategic client twice.Outside of work, you can find me on yoga retreats, diving into learning opportunities, and creating soulful experiences for my friends and family.