Eric Felton Email & Phone Number

Cleveland, Oh, Us

Wickliffe, Ohio, Us

Responsible for Network Access Control (NAC) and other areas of securing the corporate network.

Akron, Ohio, Us

501(c)(3) Non-profit:In charge of overseeing the organization’s volunteers, acting as a liaison between the Volunteer Members and the Board, ensuring standards are being met, and establishing plans and procedures for the Order's activities with the guidance of the Board.

Cleveland, Ohio, Us

Responsible for uptime and health of the network, servers, all things IT.

Cleveland, Oh, Us

Troubleshooting routing, switching, wireless, firewall, and telephony infrastructure that is primarily Cisco based.

Independence, Ohio, Us

Responsible for architecting new procedures and documenting new standards for the network department, as well as creating new tools and designing network layout.

Randolph Afb, Tx, Us

I fixed desktops, laptops, tablets, smartphones, radios, and telephones using BMC's remedy support ticket system.

Mayfield Village, Oh, Us

Router, Switch, Firewall, Proxy, and Wireless access point troubleshooting and maintenance. Daily operations involved using a help ticket-based system to troubleshoot issues and perform project work.

Kent, Ohio, Us

Maintain servers at data center, write reports about trends in error thresholds reached by network devices, monitor server and network device health and availability

Mayfield Village, Oh, Us

-Analyzes and troubleshoots basic issues and/or problems while adhering to standard incident management processes. Researches customer questions and/or issues, which may include corresponding with customers to gather information, and calling vendors for assistance. Makes recommendations for solutions, and resolves basic problems within the Service Level Agreement (SLA). Works with other senior technical resources. -Monitors systems and their components. Works with others to develop tools to help monitor and analyze system performance. Responsibilities may include collecting data. -May work with others to take proactive measures to reduce impact to the business as prescribed by established procedures. -Responds to customer requests for desktop support for new hardware, software and/or services within the established SLA, which includes handling computers, computer parts, servers, cables, and other related hardware and infrastructure components. -With guidance, is able to make changes to the primary systems they support. -Produces written documentation for all assignments that is clear, concise and professionally written. Gives written and verbal project status and issue updates to general audience (i.e., customers, team members, project managers and managers). Receives general direction and guidance in these areas. -Is trained on and follows established ISO processes for assigned area. Ensures adequate records are retained to support ISO processes. May be involved in checking output for defects and assist with appropriate corrective action where necessary. May be involved in the ongoing review of individual processes and the quality system itself for effectives. May be involved in providing input for continual improvement of processes.

Process orders and shipments

Thornton, Colorado, Us

Plumbing, Electrical wiring, flooring, put up dry-wall

Answered customer questions related to workouts, maintained fitness center

Bentonville, Arkansas, Us

Sell merchandise, explain functions of computers, dvd players, televisions, mp3 players, and video games to customers

Akron, Oh, Us

Seat customers, pour water, clear plates, wash dishes, help cooks prepare food, clean tables and reset place settings

Master Of Business Administration - Mba, Business Administration And Management, General

Master Of Science - Ms, Information Technology

Bachelor Of Science (Bs), Digital Sciences (Information Technology)