Responsible for overall Technology function for Hotels across Australia. Leading a team of technical experts, on-shore and off-shore teams on improving service delivery, security and governance and IT Policy Management. Contribute to and lead the development of the information and technology (IT) strategyManaging capital initiatives and projects engaging with all stakeholders. Ensure adequate IT framework and associated policies, and protocols in placeManage service contracts and service level agreements with key suppliers, ensure alignment of business plans to long term visionManagement of IT infrastructure and active components.Management for reporting and technology budget.

I account over 20 years in Technology Management in Hospitality Industry in multiple countries for InterContinental Hotels Group.My responsibilities include; Accountability for Technology performance, Technology transformation for the region, key influence for all Technology decisions and compliance, and driving strategic initiatives across Hotels.- IT Strategy, IT Transformation, direction of Information Technology Services- ITIL process experience, IT operations and capital Planning- Product testing, solution design, product functional support and delivery- Portfolio Management of Technology Performance Metrics for the Region- Technology Risk & External Audits- Feasibility, Analysis and Contract Performance- Security Compliance, Governance & Audit- SLA Management & Technical support

> Providing support to incidents which cannot be solved immediately by 1st and 2nd Levels of Support;> Managing process and Technology provisions to meet SLA requirements;> Functioning as a conduit between end users and business owners for managing requirements and allocating resources;> Smart-manage process performance by time management, job queue management and communication.

Champion the Financial & Technology function across portfolio, development of business strategy, and technology-enabled innovation and improvement.- Own the reporting of overall IS portfolio performance for the Technology Division- Champion the divisional demand and prioritization management processes - Champion the development of cross functional process-based governance within the divisions- Work with Leadership Teams in the development & review of the business strategy- Be an active participant in business leadership discussions related to technology-enabled solutions- Develop an understanding of the divisional business strategy- Coordinates the developing of 3-5 year vision for business capability development- Work with the Technology Leadership Teams to develop & prioritize the initiatives 3-5 year vision- Capital expenditure planning, Financial and Forecasting Systems

> Champion the Technology function in UAE & Qatar reporting to Director of Technology Middle East & Africa and Vice President Operations for Gulf Region> Champion the divisional demand and prioritization management processes > Champion the development of cross functional process-based governance within the divisions> Work with the relevant Technology Leadership Teams in the development and review of the business strategy, particularly with respect to technology-enabled innovation and improvement> Be an active participant in business leadership discussions, particularly as they relate to technology-enabled solutions> Develop an understanding of the divisional business strategy (functional and cross-functional) and its implications to technology-enabled business capability, maturity, dependencies and timing> Coordinates the developing of 3-5 year vision for business capability development (process and technology focus)> Work with the Technology Leadership Teams (and their functions) to develop and prioritize the initiatives 3-5 year vision> Own the reporting of overall IS portfolio performance for the Technology Division (ideas, projects, changes and operational performance)> Effectively communicate, to both organizations, the results of key decisions, processes or programs that support the goals of the business> Assist and coordinate managing the IT projects for new Hotel openings within the area, ensuring compliance with InterContinental Hotels Group technology standards> Conduct Due Diligence Surveys in conjunction with Director of Technology, Middle East & Africa