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@hddisc.com.mx
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Edgar Ferrer is listed as Field Service Manager based in Querétaro, Mexico. AeroLeads shows a work email signal at hddisc.com.mx and a matched LinkedIn profile for Edgar Ferrer.
Edgar Ferrer previously worked as Field Service Manager at Disc It Business Solutions and Field Service Coordinator at Disc It Business Solutions. Edgar Ferrer holds Licenciatura from Utel Universidad.
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13 años de experiencia en el área de TI.Excelente desempeño como EMC Partner en materia de Break&Fix para Soluciones de Storage.Profesional con dominio en Técnicas de Negociación.Desempeño laboral basado en lineamientos corporativos, ética profesional intachable y excelentes valores morales.Continuar en el área de TI trabajando con tecnología de primer nivel.Aportar mis conocimientos para el beneficio común y la explotación de recursos los informáticos.
Listed skills include Storage Solutions, Windows, Active Directory, Operating Systems, and 2 others.
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Santiago De Querétaro, Querétaro Arteaga, México
- Management of field service team- Development of service level improvement.- Business relationship with customers and business partners.- Development of training plans based on business plan and new products.- Responsible of solving and handling service escalations (critical situations) to maintain customer experience level.
Santiago De Querétaro, Querétaro Arteaga, México
- Field Services Coordination around Mexico City.- Service Quality Assurance.- Providing Field Service Support Level 2
Querétaro Y Alrededores, México
- Customer Engineer on Break & Fix area on DellEMC Portafolio.- Great work experience on DAS, NAS and SAN environments with Mid Range and High End Storage Solutions.- New Installs of Mid Range and High End Storage Products of DellEMC Portafolio.
Experiencia en implementación de Soluciones de negocio sobre plataforma Microsoft.Amplio conocimiento en la Administración de Windows 2000, 2003, AD, DNS, DHCP, IIS, File Server y Printer Server. Implementación y Admon de Exchange Server 2003.Excelente experiencia en configuración e Implementación de Redes LAN, WAN y Servicios de Internet dedicado con plataforma Cisco. Configuración y ruteo de VLAN’s con Switches Layer 2, Routers, VoIP, Apliance en Hardware y Software.Implementación y Administración Firewalls Fortinet SMB Series (AntiSpam, Content Filtering y Seguridad Perimetral)Conocimiento de protocolos ruteables, TCP/IP, IPX. y Protocolos de Ruteo, RIP, EIGRP, OSPF.Certificado en Tecnología Fault Tolerance Stratus sobre plataforma Windows 2000 y 2003.Excelente conocimiento sobre Physical Planning en el área de TI.Manejo de Software Administrativo: MsOffice, Visio, Project y Antivirus Corporativos.Administración a Proyectos TI con clientes diversos.
Servicios de Consultoría Soporte a clientes como: Teléfonos de México S.A. de C.V. Grupo Salinas. Elektra, Nutresa, Santiago Textil, Internacional Paper México, Lundbeck México.
Soporte Técnico a Clientes como: Servicio de Transportes Electricos del D.F, Editorial Televisa, Muebles DICO.
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Edgar Ferrer is listed as Field Service Manager.
AeroLeads has found 1 work email signal at @hddisc.com.mx for Edgar Ferrer.
Edgar Ferrer is based in Querétaro, Mexico.
Edgar Ferrer has worked for Disc It Business Solutions, Gt Consulting, and Grupo Tea.
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Edgar Ferrer holds Licenciatura from Utel Universidad.
Edgar Ferrer is listed with skills including Storage Solutions, Windows, Active Directory, Operating Systems, Voip, and Dns.
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