Effie Scott-Jackson, M.Ed. Email & Phone Number

Lake Worth, Fl, Us

Loxahatchee Florida 33470 United States

Acting as the subject matter expert (SME) on financial aid matters for a college with 5 campuses and 42K+ students, I serve as the sole financial advisor for a campus with 1.5K students, motivating first-generation and low-income students to realize the dream of a college education by eliminating barriers to success and inspiring them to embark on a college education.Key contributions: • Guiding students and parents through the complete financial aid process using a student-centric approach, serving as the central point of contact for 15-30 students daily during peak periods • Championing student success by leading financial aid assistance and support • Researching student financial aid status to determine the best action and advice regarding student aid programs, denial of awards, and successful FAFSA completion and processing• Verifying student data to ensure compliance with college and government rules • Resolving satisfactory academic progress (SAP) issues, completion rates, and excessive credits• Boosting student engagement, reaching 1K+ students across 5 campuses during call campaigns to encourage students to enroll and inform them of potential grants, scholarships, and SAP issues • Leading FAFSA workshops during new student orientations and in the community• Driving compliance with regulatory directives, college standards, and policies and procedures • Supervising a financial aid specialist and front-desk staff Previously, I spearheaded all aspects of management for 2 key programs serving 35-45 students, the student work-study and student assistant program, and administered budgets for both programs. I also assumed managerial responsibilities in the absence of a manager, supporting teams and students to ensure the timely awarding and posting of financial aid packages with no delays.

Lake Worth, Florida, United States

Promoted to lead the operation of the Fast Break Program for the college recruitment and dual enrollment department, I owned accountability for student recruiting, program outreach, enrollment, and community relationship management.Key contributions:• Marketed the program across the entire Palm Beach area to target seniors to fill 100% of 250 slots and sustain a waiting list• Recruited students from high schools to enroll in the program with full paid tuition and coursework • Delivered a comprehensive college preparation program entailing Strategies to Success, Intro to College, Test-Taking Techniques, college-level English, Math & Science, and other college credits to groom them for college success • Raised the program’s visibility by presenting to high schools, churches, and community groups• Rolled out effective outreach strategies, forged community partnerships, and led presentations • Increased enrollment to 100% and retained 99% by leveraging effective strategies and best practices, including remediation reduction, resource planning, and program implementation • Graduated >95% of the students and drove 100% admission to Palm Beach State College • Orchestrated a student success banquet to issue scholarships and recognize program graduates• Bridged gaps in resources for students not selected by supporting them throughout the admissions process with enrollment assistance, financial aid resources, and other community programs • Assessed student progress and guided them through academics• Coordinated and facilitated success workshops • Stewarded program resources and the budget• Partnered with staff and student-sponsored groups, functioning as a communications link• Directed and supported a program assistant

Lake Worth, Florida

As admissions specialist, I reviewed and processed admissions applications and forms for the Lake Worth Campus with an enrollment of 20K+. I also coached, trained, and supervised a high-performing 5-member admissions team. Key contributions:• Led student support as the chief point of contact for students and the department • Resolved student and parent questions, issues, and concerns regarding the application process and timelines • Reviewed and processed admissions applications, forms, and transcript requests• Determined placement based on an objective evaluation of complete applications and supporting materials• Occasionally overrode protocols to accommodate special cases and student needs• Liaised between students, faculty, and administration during the interpretation and application of school policies • Processed residency documents for in-state and out-of-state tuition purposes• Approved student residency status as the inhouse resident status expert• Maintained a strong understanding of FERPA and other federal rules

West Palm Beach, Florida, United States

Teaching life and vocational skills to a group of 15-20 disabled/mentally challenged enrolled in a workforce-readiness program, I implemented robust classroom management techniques to drive student engagement and discipline. I also mentored students and tailored instruction toward individual student need.

West Palm Beach, Florida, United States

Leveraging 20+ years of corporate and higher education experience, I presented real-world case studies and examples to stimulate learning and prompt further study. I served as an accessible informal advisor and point of contact for students to support career and academic decisions. Key contributions:• Instructed dual-enrolled high school students through the Strategies for College Success course• Transitioned students to college, delivering support in study habits, financial aid, test-taking skills, and classroom engagement

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