Effie W. Email & Phone Number

• Coordinating cryogenic cell bank projects
• Monitoring and coordinating inbound and outbound shipments with global offices ( Australia, Singapore, France, UK, China and USA) by utilizing the optimized transport modes ( Air, Ocean, trucking, Multimodal) for cost.
• Analyzing carrier performance, freight costs KPI data for monthly reporting

Burnaby, British Columbia, Canada

• Utilized special packaging solution for projects under strict temperature requirement.
• Freight invoices verification and freight claim.
• Set up SOPs and Work Instructions to smooth the operation process.
• Working with CFIA and brokers for documentations. Trouble shooting for clearance delayed shipments.

Burnaby, BC

• Oversee the order fulfillment and logistics team to ensure accurate processing of customer purchase orders
• Managed third party warehouse and carrier relationships, performance and RFP
• Engaged in the project of setting up additional distribution facilities in Eastern Canada and US in support of the company’s growth and cost saving strategies
• Coordinated inventory transfers of finished goods to all distribution facilities to ensure proper inventory levels. Assisting for month-end finish goods inventory reconciliation.
• Arranged inbound raw materials replenishment for multiple co-manufactures.
• Conducted carriers performance KPI quarterly review. Trouble shooting and investigating on discrepancy and delay shipments

Coquitlam BC

• Planned, scheduled and monitored domestic and international freight projects
• Prepared customs documentation (CI, NAFTA, FDA PN, B13 etc.) for international shipments
• Managed third party warehouse inventory, reconciling with and updating ERP system reports
• Kept updated with production schedules and finished product completion
• Managed IGPS pallets rental and refill circle to fit with changing production schedules
• Arranged tradeshow shipment projects for marketing team

Burnaby, BC

• Customer service for multiple accounts
• Set up and monitored inbound/outbound shipments’ schedule
• Pulled or pushed inventory according to production plan
• Prepared documentation for international shipments
• Courier samples for testing in Canada and US
• Booked carriers, tracked shipments and deal with 3PLs

Burnaby BC

• Ensured all purchase orders are processed in an accurate and timely manner
• Key account customer service for Safe way, Buy-low, IGA etc.
• Worked with Mainstream Sales team for pricing to accomplish profitable margin
• Worked with Purchasing and warehouse teams for outbound shipment pickup and delivery
• Reviewed quotations and followed up customer service for backorders
• Correction of inventory discrepancies. Dealt with different types of RMA

Bangkok Metropolitan Area, Thailand

• Placed POs and ensured all orders are filled within the required deadlines
• Negotiated regarding price and promotion with vendors to get best possible pricing and payment options
• Monitored project process to ensure rapid accurate delivery of products to meet contract obligation
• Daily communication with stores, maintained inventory level and implemented strategies to solve problems

Shanghai City, China

Master Of Science - Ms, International Logistics

Teachers Of English To Speakers Of Other Language (Tesol) Certificate, Teaching English As A Second Or Foreign Language/Esl Language Instructor