Effie W. Email & Phone Number

• Coordinating cryogenic cell bank projects• Monitoring and coordinating inbound and outbound shipments with global offices ( Australia, Singapore, France, UK, China and USA) by utilizing the optimized transport modes ( Air, Ocean, trucking, Multimodal) for cost savings. • Analyzing carrier performance, freight costs KPI data for monthly reporting

Burnaby, British Columbia, Canada

• Utilized special packaging solution for projects under strict temperature requirement. • Freight invoices verification and freight claim.• Set up SOPs and Work Instructions to smooth the operation process.• Working with CFIA and brokers for documentations. Trouble shooting for clearance delayed shipments.

Burnaby, Bc

• Oversee the order fulfillment and logistics team to ensure accurate processing of customer purchase orders• Managed third party warehouse and carrier relationships, performance and RFP• Engaged in the project of setting up additional distribution facilities in Eastern Canada and US in support of the company’s growth and cost saving strategies• Coordinated inventory transfers of finished goods to all distribution facilities to ensure proper inventory levels. Assisting for month-end finish goods inventory reconciliation.• Arranged inbound raw materials replenishment for multiple co-manufactures.• Conducted carriers performance KPI quarterly review. Trouble shooting and investigating on discrepancy and delay shipments• Issued and monitored claim process

Coquitlam Bc

• Planned, scheduled and monitored domestic and international freight projects• Prepared customs documentation (CI, NAFTA, FDA PN, B13 etc.) for international shipments• Managed third party warehouse inventory, reconciling with and updating ERP system reports• Kept updated with production schedules and finished product completion• Managed IGPS pallets rental and refill circle to fit with changing production schedules• Arranged tradeshow shipment projects for marketing team• Worked with forwarding partner to identify or update HTS classifications and applied for advanced ruling

Burnaby,Bc

• Customer service for multiple accounts• Set up and monitored inbound/outbound shipments’ schedule• Pulled or pushed inventory according to production plan• Prepared documentation for international shipments• Courier samples for testing in Canada and US• Booked carriers, tracked shipments and deal with 3PLs• Reconciliation freight invoices and submitting claims for damages• Prepared air, ocean, LTL, FTL RFPs for projects• Processed RMAs back to vendors

Burnaby Bc

• Ensured all purchase orders are processed in an accurate and timely manner• Key account customer service for Safe way, Buy-low, IGA etc.• Worked with Mainstream Sales team for pricing to accomplish profitable margin• Worked with Purchasing and warehouse teams for outbound shipment pickup and delivery • Reviewed quotations and followed up customer service for backorders• Correction of inventory discrepancies. Dealt with different types of RMA• Contacted 3PL carriers for LTL rates and service related issues

Bangkok Metropolitan Area, Thailand

• Placed POs and ensured all orders are filled within the required deadlines• Negotiated regarding price and promotion with vendors to get best possible pricing and payment options• Monitored project process to ensure rapid accurate delivery of products to meet contract obligation• Daily communication with stores, maintained inventory level and implemented strategies to solve problems

Shanghai City, China

Master Of Science - Ms, International Logistics

Teachers Of English To Speakers Of Other Language (Tesol) Certificate, Teaching English As A Second Or Foreign Language/Esl Language Instructor