Effie Iliadis Email & Phone Number

Kew, Vic, Au

Kew, Victoria, Australia

• Assisting the Staff Banking Manager and the Staff Banking Team with all our staff’s everyday banking alongside with any lending back office work required.• Building relationships with all staff in the Docklands building, generating new business, looking after their personal banking needs daily.

• Assisting branches within the region where needed to cover in absence of the Branch Manager and Customer Relationship Manager.

Collins St And Docklands

• Managing the Docklands branch and Melbourne Settlements. Assuring all deadlines have been met correctly and effectively for all settlements in Melbourne.• Responsible for all administration and the completion of the branch operation task list on a day to day basis, ensuring the effective and efficient operation of the branch is adhered to.• Building relationships with all departments in the bank and assisting them with their client’s financial needs. • Assisting the… Show more • Managing the Docklands branch and Melbourne Settlements. Assuring all deadlines have been met correctly and effectively for all settlements in Melbourne.• Responsible for all administration and the completion of the branch operation task list on a day to day basis, ensuring the effective and efficient operation of the branch is adhered to.• Building relationships with all departments in the bank and assisting them with their client’s financial needs. • Assisting the business banking department and Sandhurst trustees with their clients. Looking after their everyday banking needs.• Assisting the MRM on Swinburne University Project with new business, account openings, lending files, loan and sign ups.• Managing all branch tasks and effectively working on all to meet business requirements.• Loan sign ups, credit card applications, creating lending files.• Training and coaching staff to approach all business needs and their career development.• Taking all accountability for performance and results within the area of the business. • Developing myself on all lending-based activities via taking on appointments, lending files and training to become a qualified lender. Show less

(Appointed in the role when team member is absent)• Currently looking after the relationship with the agents and assisting the Agent Relationship Officer with the tasks as required.• Teaching and coaching new staff members appointed for the role. • Upholding all relationships with

• Ensure all staff have balanced their cash daily. • Teaching and coaching new and current team members on financial services on a day to day basis. • Teaching them accurate processing of transactions and all branch systems whilst providing coaching to use all branch systems together with all banking services such as Lending, Insurance, Superannuation, Financial Planning when applicable to the customer. • Coach staff on LINX campaigns. Guiding them through the process and actioning… Show more • Ensure all staff have balanced their cash daily. • Teaching and coaching new and current team members on financial services on a day to day basis. • Teaching them accurate processing of transactions and all branch systems whilst providing coaching to use all branch systems together with all banking services such as Lending, Insurance, Superannuation, Financial Planning when applicable to the customer. • Coach staff on LINX campaigns. Guiding them through the process and actioning of the calls.• Assist the staff with any difficult or complex customer inquiries. • Ensure all branch and bank procedures are always followed correctly by all team members. • Responsible for all administration and the completion of the branch operation task list on a day to day basis, ensuring the effective and efficient operation of the branch is adhered to. Show less

• Cash handling. • General administrative duties.• Provided financial services to customers. Building relationships and assisting them with all their current and future financial needs. • Advanced knowledge of Branch Delivery Systems and Customer Service Systems Network wide

(Appointed in the role when team members are absent).• Account openings and maintenance.• Relationship building- engaging with customers• Actioning Linx campaigns.• Referring business to the appropriate specialist.

Bachelor Of Business (Tourism & Hopsitality), Business, Management, Marketing, And Related Support Services

Victorian Certificate Of Education (Vce), High School/Secondary Diplomas And Certificates