Fernando Jimenez Portillo Email & Phone Number

-Organize and manage family calendar as well as one individual calendar (former executive)-Communicate with the husband's EA team to coordinate family dinners, outings, vacations, etc.-Maintain family aware of kids’ school events as well as their after-school activities

Palo Alto, California, United States

-Collaborated with new incoming CEO to revive the marketing department after it was scrapped due to pandemic-Researched and proposed target accounts for sales-Played a vital role in the procurement process for marketing and sales software, ensuring that the company's needs were met with the best possible solutions-Collaborated with CEO and Head of Marketing on first batch of marketing target accounts-Assisted Head of Marketing with crafting messaging map and personas-Led and organized first two waves of contact gathering to send marketing emails through Hubspot-Learned new marketing software like Seamless, ZoomInfo, and Hubspot

Palo Alto, California, United States

-Managed invoice processing lifecycle for company and university clients-Organized and improved processes for invoicing-Handled security questions from companies and Universities (HECVAT, RFPs, NDAs, etc.)-Handled process for contract signing internally and externally through DocuSign-Answered user questions through Freshworks in a friendly and timely manner-Submitted bug reports to engineering team when flagged by users-Aided in user account deletion process in accordance to CCPA, GDPR laws-Assisted in product testing new features before rolling them out site-wide

Palo Alto, Ca

-Managed CEO’s calendar and day-to-day activities both professional and personal-Organized business and personal travel arrangements for CEO-Set up meetings internally and externally-Organized reports and intelligence on external meeting attendees-Communicated and collaborated with CEO’s husband’s EAs on family events-Led drive to improve documentation on EA role for future hires-Vetted prospective EA support hires and trained new EA hires-Assisted office manager in organizing office events and luncheons -Led and organized big end of the year holiday party at home of CEO

San Francisco Bay Area

·Assisted with patient intake, screening, and patient post-surgery interview project·Presented to partner community clinics in North Bay area about OA referral process·Interpreted and assisted at hospital surgery sessions·Developed and implemented a community outreach plan to increase collaboration with local organizations as well as raise awareness of OA program·Improved interpreter and office volunteer flyers·Developed two new office volunteer job descriptions: Social Media and Community Outreach ·Helped develop and improve website interface and user experience for the new website project·Organized and published content for social media to increase audience interaction·Developed new system through salesforce to keep track of prospective volunteer recruitment and volunteer reengagement·Collaborated on a resource guide for patients and clinics that included immigration and public assistance resources

El Cerrito

·Prepared clients’ statements and cases in Spanish and English before sending them to United States Citizenship and Immigration Services·Interpreted for Spanish-speaking clients·Managed clients’ payment accounts monthly·Trained incoming interns on duties and office systems such as Briefcases and internal database.·Performed administrative duties such as speaking to clients on the phone, maintain files, and bookkeeping