Edward F Mcwilliam Email and Phone Number
Edward F Mcwilliam work email
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Edward F Mcwilliam personal email
A highly experienced and accomplished Senior Manager with considerable expertise in developing and implementing, Problem and Change Management processes within IT Service Delivery. Working at an international level (as a Global and Regional Operations Manager and as a Vice President), responsible for implementing new IT Support Organisations across the International Regions; chairing international Forums; organising and hosting global face-to-face technology conferences. Skilled in developing and managing of multicultural virtual teams in global regions. Proven in achieving and optimum outcomes and completing complex projects on schedule and within budget.Specialties: • Project Management• Best Shoring• Program Management• Strategic Planning • Team Leadership / Development• ITIL V3• Service Improvement• Network/Operating infrastructure• Reducing Costs• Service Management / Continuity• Board Level Presentations• Outsourcing• Developing Business Relationships • Transition Management• Change Management• Building Service Organisations• Fluent English and Dutch...
Niet Van Toepassing
View- Website:
- connectricity.nl
- Employees:
- 1366
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Niet Van ToepassingLeiderdorp, Zh, Nl
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It Vender & Contract ManagerC. Steinweg Group Jul 2023 - PresentNl -
Ict Quality And Performance ManagerC. Steinweg Group May 2020 - Jul 2023NlIncluding ICT Process Management Ownership.
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Company OwnerMcwilliam Interim Ict Management Consulting Oct 2018 - Jul 2023
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Service Delivery ManagerC. Steinweg Handelsveem B.V. Nov 2018 - May 2020
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ChauffeurEurolimo Feb 2017 - May 2020VIP & Business Class Chauffeur for Emirates Airlines -
Executive Chauffeur Schiphol GroupEurolimo Sep 2018 - Oct 2018
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Ict Service Delivery ManagerAvailable For New Opportunties Apr 2013 - Oct 2018Lake Oswego, UsDelivery Manager with considerable expertise in developing and implementing, Problem and Change Management processes within IT Service Delivery. I am accomplished in working at an international level and responsible for implementing new IT Support Organisations across the International Regions; chairing international forums; organising and hosting global face-to-face technology conferences. I am also skilled in developing and managing of multicultural virtual teams in global regions. I have maximized opportunities and achieved significant growth within the most challenging and competitive environments. I also possess a number of other areas of expertise, that should be of particular interest to you, some of which I have indexed on the front page of my CV. You will also see that I have demonstrated my abilities by reading my bullet-pointed achievements throughout my career. You can also find my CV electronically online through my and LinkedIn Profile above which demonstrates content integrity and transparency. I am now looking to make a continued significant contribution for a leading company achieving and optimum outcomes and completing projects on schedule and within budget. -
ChauffeurConnexxion Sep 2016 - Feb 2017Hilversum, Noord-Holland, NlDriving young students with one or more limitations to school. -
![Hewlett-Packard Enterprise Services [Royal Bank Of Scotland, (Rbs) Account ]](https://cimg.aeroleads.com/ln/logos/7d/a50067e85ed53dd459ed14c3caf8a6d7.jpg)
It Service Delivery Manager (Access Online Services Manager)Hewlett-Packard Enterprise Services [Royal Bank Of Scotland, (Rbs) Account ] Aug 2010 - Apr 2012Houston, Texas, Us.Responsible for assessing the severity of failures of the Royal Bank of Scotland’s - Global Transaction Services (GTS) Access Online and Portal services and the timely and efficient implementation of technical solutions. This included accurate incident reporting and service improvement activities based on clients’ Service Level Agreements (SLA/SLM).• Secured the availability of services in accordance with SLAs .• Significantly improved the prevention of incidents and breakdowns.• Implemented critical service improvements • Implemented changes and services for - Business Continuity Management (BCM) - Disaster Recovery (DR) - Quality Assurance, Sabine Oxley (SOX) compliancy - and operational stability.• Single-point-of-contact for clients, service capabilities and 3rd party providers, .. -
Release Manager (International Standards Applications Platform)Hewlett-Packard Enterprise Services [Royal Bank Of Scotland, (Rbs) Account ] Jun 2009 - Aug 2010Houston, Texas, Us.Responsible for the planning, designing, building, configuring and testing the creation of a release package for the delivery of, or changes to, RBS’s International Standard Application Platform in more than 30 countries. Enforcing RBS’s corporate policies, standards, procedures and guidelines. Single point of contact for Business Relationship Managers, Program/Project Managers and all release (3rd) parties• Managed all aspects of the end-to-end release processes.• Compiled release run books and user documentation. • Provided management reports on release progress.• Chaired global release progress meetings.• Transitioned a release management process from ABN Amro Bank to RBS.• Initiated best-shoring program of ISAP Release Management activities to India...
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Global Change Manager (Messaging And Groupware Services - Mgw)Hewlett-Packard For Abn Amro Bank: 2006 - 2009Responsible for change planning, schedules and chairing the Change Advisory Board. Convening Emergency Change Advisory Board (ECAB) meetings and performing Post Implementation Reviews (PIR).• Developed a solid change process across 4 global regions.• Managed with client counterparts and vendor relationships. • Key SPOC for MGw change management processes.• Headed a global email and groupware problem forum initiative.• Managed the politics for ABN Amro. .
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Program/Project Manager Messaging And Groupware ServicesHewlett-Packard For Abn Amro Bank: 2003 - 2006Oversaw all Messaging and Groupware related projectsTeam Lead Messaging and Groupware Engineering and Business Consultants.....
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Early Career Summary BelowPlease See Below. 1974 - 2007NOTABLE ACHIEVEMENTS=======================• Managed teams since 1986.• As VP, managed multiple operational units between 10 and 50 people. • Managed virtual teams in the Netherlands, Sao Paulo, Chicago Miami, and Singapore• Restructured Miami and the Latin American regions• Regular Speaker at Compaq Road Shows in APAC for groups of 800- 2000 people. • Won major support contracts as part of a bid team in 2005.
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Lead Business Consultant, Messaging And Groupware Products And ServicesAbn Amro Bank N.V. 2002 - 2003Amsterdam, NlManaging Messaging and Groupware 'one stop shop' for new business service requests which including reviewing of new technologies, proof of concept etc. -
Global Operations Manager Messaging And GroupwareAbn Amro Bank N.V. 2001 - 2002Amsterdam, NlPrimary responsible for global change implementations of Lotus/Domino Services across 4 regions in Amsterdam, Chicago, Brazil and Singapore
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Operations Manager Midrange SystemsAbn Amro Bank N.V. 1999 - 2001Amsterdam, NlService Delivery responcibility for: EMEA Messaging and Groupware Services (Domino)ABN Amro Insurance Services (AS400)ATM and Call Center Services (Tandem, IBM s38 and Topcall)Functional Management of 40 resources over 5 teamsBudget MonitoringService Level Agrements maintanace and monitoring
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Vice President - Regional Operations Manager Asia Pacific (Singapore)Abn Amro Bank N.V. 1997 - 1999Amsterdam, NlOverall responcibility for E-Mail and Groupware services in Asia Pacific region (16 Countries/4 Companies/10.000 users).
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Senior Product Specialist Developement Interntional Banking And Global ClientsAbn Amro Bank N.V. 1995 - 1997Amsterdam, NlProduct Specialist Domino Infrastructure and Project Lead Operational services.
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Pc Lan Manager Development International Banking And Global ClientsAbn Amro Bank N.V. 1994 - 1995Amsterdam, NlPC LAN Manager Services for Development Teams
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Systems Manger, Dealing Room And Treasury Back Office SystemsAbn Amro Bank N.V. 1992 - 1994Amsterdam, NlDay to Day System management activities Back Office Systems (Unisys 1100, Dec VAX)
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Systems Manager Hp3000 Mpe SystemsAbn Amro Bank N.V. 1990 - 1992Amsterdam, NlHP3000 Application Management and Support
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Supervisor - Head Office SystemsAmro Bank Nv 1986 - 1990Responcible for the day to day operational activities for Head Office Mini and Mico Systems
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Console Operator Treasury Back Office SystemsAmro Bank N.V. 1980 - 1986Console Operator Unisys 1100 mainframe systemsDay to day operational activities (Job scheduling/Backups/System maintanace)
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Operator Mini Systems Foreign Payments AmsterdamAmro Bank N.V. 1976 - 1980Day to day operational tasks for maintaining srvices and systems. Also maintaining of journals between Amro Bank and S.W.I.F.T
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Inquiries Clerk Forgien Payments AmsterdamAmro Bank N.V. Jun 1976 - Aug 1976Provide Support to Amro Bank Branches and Foreign Correspondence Banks in tracing missing payments.
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Information Clerk - Inland Foreign Payments (London)Midland Bank Aug 1975 - May 1976Acquiring financial information for bank guarenties on foreign companies intending to do business with clients of Midland Bank. -
Clearing Account ControllerThomas Cook Feb 1975 - Jul 1975GbTemporay secondment from Midland Bank to assist with the moving of Thomas Cooks head office from London to Peterborough -
Trainee Inland (Sterling) Payments ClerkMidland Bank Aug 1974 - Jan 1975Handeling of inland (incomming sterling) payments
Edward F Mcwilliam Skills
Edward F Mcwilliam Education Details
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Thomas Aveling School, Rochester-EnglandGeography -
Itil V3 Managing Accross The LifecycleExpert
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Itil V3 Lifecycle StreamIntermediate
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Itil Advanced Foundation (V3) For It Service ManagementCertified
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Project Management (Pmi) Fundamentals
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Six Sigma
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BrusecoInternational Executive Chauffer - D1
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Itil 4 Foundation Certificate In It Service Management
Frequently Asked Questions about Edward F Mcwilliam
What company does Edward F Mcwilliam work for?
Edward F Mcwilliam works for Niet Van Toepassing
What is Edward F Mcwilliam's role at the current company?
Edward F Mcwilliam's current role is IT Vendor & Contract Manager at C. Steinweg Group.
What is Edward F Mcwilliam's email address?
Edward F Mcwilliam's email address is mc****@****live.nl
What schools did Edward F Mcwilliam attend?
Edward F Mcwilliam attended Thomas Aveling School, Rochester-England, Itil V3 Managing Accross The Lifecycle, Itil V3 Lifecycle Stream, Itil Advanced Foundation (V3) For It Service Management, Project Management (Pmi) Fundamentals, Six Sigma, Bruseco, Itil 4 Foundation Certificate In It Service Management.
What skills is Edward F Mcwilliam known for?
Edward F Mcwilliam has skills like Itil, Service Delivery, It Service Management, Outsourcing, Service Management, Change Management, Program Management, Project Delivery, Release Management, Disaster Recovery, Project Portfolio Management, Management.
Who are Edward F Mcwilliam's colleagues?
Edward F Mcwilliam's colleagues are Johannes Spierenburg, Frankie Gommers, Heidi Roks, Sander Van Roien, Frans Hintzen, I H, David Doornbos.
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