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With over 25 years of experience in creating, selling, delivering, and managing digital experiences, platforms, teams, and engagements, I bring deep expertise across business and technology, marketing and operations, and sales and strategy. My energy, experience, and education enable me to build strong relationships and ensure the successful execution of commitments. My client-side roles at retailers like David's Bridal and Urban Outfitters have provided invaluable insights and empathy, enriching my work in digital consulting, product, sales, and management at EPAM Global, Accenture, Acquia, Monetate, and Mirakl.Specialties: enterprise sales, SaaS, retail media, trade marketing, personalization, content marketing, product-market fit, interactive marketing, conversion optimization, project management, process development, e-commerce, user experience, information architecture, facilitation, business analysis, business process design, service design, information security, social applications, and mobile strategies.
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Enterprise Account ExecutiveFullstoryPhiladelphia, Pa, Us -
Retail Media LeadMirakl Jan 2023 - PresentParis, Île-De-France, FrLeading the go-to-market in the US for Mirakl's Retail Media platform, Mirakl Ads. Mirakl's unique solution that was created due to major gaps in current solutions. We focus on scale and self-service to maximize advertiser engagement, leveraging AI, personalization and automation, to optimize conversion and balance the sometime divergent priorities of organic ecommerce and advertising. -
Director Of SalesMirakl Feb 2022 - Jan 2023Paris, Île-De-France, FrMirakl powers your platform business by allowing you to quickly launch an online marketplace. Marketplaces allow companies to easily add products and services by connecting third-party sellers and service providers. The Mirakl Marketplace Platform automates the hard things about marketplace management: Seller onboarding, service quality control, and order distribution; on a turn-key solution that’s easy to integrate into any e-commerce platform. Mirakl Catalog Manager makes it easy to manage product data quality at marketplace scale. For more information: www.mirakl.com -
PrincipalAgents Of E-Commerce Jun 2017 - PresentBala-Cynwyd, UsConsulting for clients challenged by E-commerce technologies, personalization, go-to-market strategies, and Product/Market fit for both B2B and B2C firms. The host of the "Agents of E-Commerce" podcast, the E-commerce podcast with experts and change agents at the edge of the digital frontier. -
Global Account ExecutiveAcquia Sep 2020 - Feb 2022Boston, Ma, UsAcquia is the open source digital experience company providing the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. We help organizations transform the way they can engage with their customers – in a personal and contextual way, across every device and channel. -
Sales DirectorMoonraft Innovation Labs Jun 2019 - Sep 2020Bangalore, Karnataka, InMoonraft Innovation Labs is a Digital Innovation and Customer Experience firm working at the intersection of Data-Driven Design, Art, and Technology. We are India’s largest and most decorated design firm, recently acquired by UST Global. I am helping to grow the Moonraft experience business here in the US. Please reach out if you are looking to evolve or transform your customer experience, and create more inclusive designs. -
Director Of Us SalesExchange Solutions Mar 2018 - Jun 2019Boston, Massachusetts, UsExchange Solutions (ESI) drives customer engagement and revenue through its real-time, personalized offers and end-to-end loyalty platforms. ESI’s cloud-based platform deploys rapidly in all channels, customized to each client’s needs. We start with a discussion on your business and create a complete business case identifying the incremental potential and limit your risk through performance-based pricing.From offices in Boston and Toronto, Exchange Solutions has been helping leading retailers create sustainable and profitable communities of engaged customers since 1996. -
Head Of Client Engagement, Digital Engagement PracticeEpam Systems Feb 2016 - Sep 2017Newtown, Pa, UsI managed a high-performing national team of Digital Sales and Delivery leads. Created and optimized processes and programs to sell, close, manage, retain and grow a diverse set of Digital accounts. Mentored, coached, and evaluated team and instituted performance management, data and reporting solutions. Sold Service Design, Analytics & Personalization, Mobile and Digital platform development engagements into financial services, automotive, retail, pharmaceutical, and animal genetics organizations. Closed over $2M in Sales. -
Group Account DirectorAccenture Aug 2014 - Feb 2016Dublin 2, IeProvided sales and account leadership on several high-profile Accenture Financial Services accounts. Led end-to-end sales process on new opportunities – from origination/ideation, qualification, and contracting through delivery. Attained 97% of $6M quota. Partnered with technology practices to create go-to-market programs for Accenture's Marketo, and EMC's Info Archive solutions. -
Enterprise Account DirectorMonetate, Inc. Aug 2013 - Aug 2014Dallas, Texas, UsExceeded all targets in account retention and growth in Monetate's largest accounts, including Macy's, Best Buy, Nike, American Airlines, Microsoft, and Drugstore.com. Helping clients drive revenue, execute on their business strategies and optimizing their utilization of the Monetate personalization platform. -
Director Of Sales EngineeringMonetate, Inc. Feb 2011 - Aug 2013Dallas, Texas, UsMonetate is the leading independent provider of testing, targeting, and personalization for websites. Major enterprise customers like QVC, Nike, and Best Buy use Monetate to make the most of their online marketing dollars and optimize their website investments. Led all Sales Engineers in performance, closing more than half of all new business from 2011-2013 with over $14 million in sales, 50% growth year over year, rewarded with President's Club honors. -
Director, Ecommerce SystemsDavid'S Bridal Sep 2010 - Feb 2011Conshohocken, Pa, UsResponsible for defining and managing and evolving the eCommerce technology platform and omni-channel programs at David's Bridal. This includes managing the Business Analysts, Project Management and QA functions and serving as lead strategist with delivery oversight over all major platform projects.Managing and driving a variety of projects including: IBM WebSphere Commerce Implementation – Consulted on best practices regarding optimizing their implementation of IBM’s WebSphere Commerce.Responsible for managing all Financial processing and reporting in the post-launch period, including the implementation of customer returns processing. -
Senior Ecommerce ConsultantDavid'S Bridal Jul 2008 - Sep 2010Conshohocken, Pa, UsWeb Analytics Implementation – Managed the implementation of Coremetrics on multiple sites hosted on David’s legacy E-Commerce platform, while simultaneously planning for the implementation of Coremetrics on their IBM WebSphere E-commerce platform. Provided insight on best practices regarding evaluating Web metrics and conversion analysis. Data Warehouse Integration – Led the initial team responsible for incorporating their Drop-ship vendor products and transaction into their data warehouse to enable greater reporting capabilities.Live Chat Implementation - Led the cross-functional effort to implement InstantService Chat. -
Director, InteractiveFinch Brands (Formerly Kanter International) May 2007 - Jul 2008Philadelphia, Pa, UsGrew Finch Brand's Interactive department revenue by 30% year over year. Prospected and managed the end-to-end sales and delivery process for the five largest interactive engagements in the history of the company including GSI Commerce, Huntington Learning Center and Everlast Worldwide. Working with clients on interactive strategy, e-commerce execution, lead generation, and Search Engine Optimization. Actively involved in business development efforts. -
Project Manager, EcommerceUrban Outfitters Inc. Jan 2006 - Apr 2007Philadelpia, Pa, UsResponsible for managing the multi-million dollar Urban Outfitters web re-platform for the company’s three retail brands; Urban Outfitters, Anthropologie, and Free People. Managed a diverse team of consultants, designers, off-shore developers, vendors, and hosting providers with the goal of recreating the “Urban” retail experience online, while balancing the divergent needs of three unique brands. -
Manager, TechnologyDigitas Jan 2005 - Dec 2005Boston, Massachusetts, UsConsulted in the Enterprise Content Management capability, working with a major automotive manufacturer on content strategies. -
E-Business ManagerAtg Nov 2000 - Jan 2005Cambridge, Ma, UsWeb Site Management – Led the team responsible for the corporate web site, www.atg.com. Provided strategic direction by determining quarterly/annual goals and the day-to-day prioritization of projects and tasks. Cultivated relationships, determined business requirements, defined business processes, project goals and metrics for numerous functional groups including Marketing, Product Management and Professional Services. Served as internal customer for ATG’s software becoming the first to actively create, and utilize Scenario Personalization to deliver targeted content to customers based on their online profiles.Content Management - Deployed three content management systems including Interwoven TeamSite, ATG Content Administration, and an open source blogging publishing system. Evaluated and distilled requirements, managed vendor selection, project managed deployment, developed training materials and redesigned business processes to maximize application adoption and integration.Project Management/Product Management - Managed the web delivery and fulfillment of four major product launches including beta programs, marketing and content updates. Led the cross-functional teams responsible for three major redesigns of ATG.com and the launches of four distinct portals including customer, developer, partner and employee portals. Managed the deployment of our web site’s customer relationship management, search, commerce and content management systems. -
Senior ConsultantOnsett International 1999 - 2000
Eric Miller Skills
Eric Miller Education Details
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Questrom School Of Business, Boston UniversityMba/Ms-Mis -
Colgate UniversitySociology And Anthropology -
Tel Aviv UniversityOverseas Student Program -
Friends' Central School
Frequently Asked Questions about Eric Miller
What company does Eric Miller work for?
Eric Miller works for Fullstory
What is Eric Miller's role at the current company?
Eric Miller's current role is Enterprise Account Executive.
What is Eric Miller's email address?
Eric Miller's email address is em****@****ons.com
What is Eric Miller's direct phone number?
Eric Miller's direct phone number is +121577*****
What schools did Eric Miller attend?
Eric Miller attended Questrom School Of Business, Boston University, Colgate University, Tel Aviv University, Friends' Central School.
What are some of Eric Miller's interests?
Eric Miller has interest in Skiing, Gadgets, Surfing, Science And Technology, Recumbent Cycling.
What skills is Eric Miller known for?
Eric Miller has skills like E Commerce, Online Marketing, User Experience, Crm, Web Analytics, Product Management, Lead Generation, Digital Marketing, Strategy, Interactive Marketing, Enterprise Software, Information Architecture.
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