Automating the world! Designing and implementing CI/CD pipelines with the latest DevOps methodologies. Managing and optimizing infrastructure for performance and scalability.

This role challenged my Release Management knowledge through Azure DevOps deployments applying Agile methodologies throughout the CI/CD process.As well as:•Support of Development and QA teams through deployments. •Azure DevOps (YAML).•Automation

Utilizing past experience from previous SysAdmin roles, my new role challenges me in the following new areas and responsibilities:- Automating key processes in server deployment and infrastructure as code.- Virtualization in private and public cloud deployments.- Design solutions with network and storage concepts for high availability and scalability.- Build trust between Operations team and Developers.- Utilization of automation tools and coding languages.

Supporting multiple projects at a time this position challenges my knowledge of an array of technologies. Including and not limited to, Windows server administration, Virtualization like VMWare, Enterprise Services, Networking and Cybersecurity.

• Deployed new infrastructure for life-cycle of legacy application under a new domain and provided support for new application, including – Fail-over testing, performance tuning and vendor assessment.• Collaborated with the Business Unit and Project Management team to identify issues and implement solutions that improved reliability to the application systems and minimized downtime.• Accomplished a Generalist position of support by training for many aspects of the Infrastructure, including NetApp storage, system administrator, network administration and application support.

-Administer, develop, and maintain server and network infrastructure.-Diagnose network issues, such as bottlenecks and latency.-Install and setup SOHO Cisco equipment.-Design Network Infrastructure & Topology.-Install and manage Layer 2 and Layer 3 Switches.-Install and configure Polycom IP Telephony equipment.-Setup and maintain Site-to-Site & Client-to-Site VPNs -Deploy and maintain Hyper-V host and VMs.-Install and configure Domain Controllers, DNS, DHCP, DFS, Database and Application servers as per client’s request.-Administer On-Premise Exchange and Lync services.-Perform On-Premises migration to Office 365 Cloud.-Manage Global Catalog, AD users and computers.-Setup of Mobile networks as business need arises-Install and configure new physical Dell, HP, ASUS and custom in-house servers.

-Design, install, administer, and optimize company servers and related components to achieve high performance of the various business applications supported by tuning the servers as necessary. -Confirm the availability of client/server applications, configuring all new implementations, and developing processes and procedures for ongoing management of the server environment. -Assist in overseeing the physical security, integrity, and safety of the data center/server farm.-File and print server management.-Collaborate with UNIX, Oracle, and Data Security administrators.-Install, configure, and manage Citrix XenApp server farms and applications.-Manage virtual infrastructure through VMWare virtualization tools.-Resolve escalated issues serving as last line of support. -Active Directory and Group policy management. -Resolve incident tickets in a timely manner without breach of SLA through ITSM solutions.-OS patching/upgrades and performance tuning.-Support IS teams such as Database admins and Application support.-Adhoc task such as server builds, software installations, software configurations.

-Provide 2nd level support for Continental Reservation Center, personnel, and various vendors.-Provide solutions to level 1 support when they have failed to isolate the issue.-Log & Report to On-site System Engineers on various solutions regarding software issues.-Knowledgeable in the use and support of various IT products and in the troubleshooting/installation of United Systems i.e. EZR, OPAL, Groups, CRS, etc.-Provide documentation and instructions on new hardware or software deployments.-Manage Sharepoints to On-site support in order to provide a more efficient environment.-Assist the System Engineers on new deployment strategies and provides feedback on the effects of distribution methods and the influence of On-site support.

-Setup and configuration of Microsoft Exchange Server 2010-Use of Microsoft Exchange Systems Manager and Active Directory-Group policy administration, computer and users management.-Manage and administer mailboxes, public folders, group membership.-Set up and configuration of Novell Red Hat Enterprise and SUSE Linux Operating systems-Collect server’s data in order to analyze and evaluate existing or proposed systems-Research, plan, install, configure, troubleshoot, maintain, and upgrade server configurations.-Troubleshoot and resolve hardware software, and connectivity problems.-Install, configure and upgrade server hardware and peripherals.-Installations of OS including Microsoft Windows Server 2003 and 2008, Novell Red Hat, SUSE.-Work with other technical staff to ensure connectivity and compatibility between systems.-Select among authorized procedures and seek assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise

-Assists clients with computer related issues and services including installations and repairs.-Computer repair and troubleshooting (PC and Mac and Linux).-Hardware installations (Hard drive, optical drive, PSU, CPU, etc.)-Installations of various commercial software (Microsoft suites, Anti-virus).-Computer OS repairs (Virus/Spyware removal).-Data recovery performed on PC and Mac hard drives and external hard drives.-Cloning of OS image using Norton Ghost or Acronis-Partition hard drives in order to include a secondary OS on the unit or for storage purposes.-Set RAID configurations on a hard drives according to client’s specifications.-Installations of Linux OS with popular distros such as Mint and Ubuntu-Network installations and repairs/troubleshooting.-Use of ticketing software in order to log calls, track issues, resolutions and escalations.-Team oriented environment in order to achieve a high level of productivity and individual growth.

-Deploy Dell hardware and system unit with a thoroughly inventory count.-Setup system BIOS in accordance to the client’s specific needs-Use of Symantec Ghost in order to create and clone a system image for all other units.-Setup network printers and tests its functionality to make sure they work as intended.-Desktop support and routine maintenance on units stated by the client-On-call desktop support in order to solve clients’ issues-End user support for IT related issues such as operating systems crashes/slowdowns.-Duties of technical troubleshooting within a small business environment-Perform tasks such as routine maintenance on desktops.-Resolve connectivity issues regarding printer and file sharing-Resolve and maintain various systems and end users.