Efrain Espadas Email & Phone Number

Santa Ana, California, Us

Irvine, Ca, Us

Oversee a portfolio with over 50 clients and 8400 work hours per week.• Oversee Day to day functions and activities, including staffing, benefits, compensation, and employeerelations for over 250 employees under an assigned book of business.• Develop and implement strategies and initiatives to support business objectives.• Along with the Branch HR Manager, provide guidance and coaching to clients on HR-related issues.• Maintain accurate employee records and ensure compliance with local and federal regulations.• Partner with business leaders to identify and address workforce planning needs.• Conduct investigations and work alongside the HR Manager and BranchManager on disciplinary action boards.

Irvine, Ca, Us

Conducted full cycle recruitment of security personnel for accounts in the San Fernando Valley, Ventura County,San Luis Obispo, and Antelope Valley sections of Southern California.• Developed and implemented specific recruiting strategies to build an ongoing, ready pipeline of qualifiedcandidates to meet the company's hiring needs, utilizing the iCIMS platform.• Analyzed and made recommendations for adjusting recruitment techniques and strategies to meet targets,including completing weekly or monthly reports on hiring, effectiveness of recruiting sources, costs vs. return oninvestment, projections for future growth, and other useful data as directed by the Director of Field Recruiting,utilizing the DOMO platform.• Provided support, training, and assistance to branch staff within the region in managing applicant tracking withinthe automated applicant tracking system, as well as managing specific areas of ATS related to recruiting activities(e.g., posting job openings, etc.) .

Los Angeles, Ca, Us

Identified, selectively processed, and interviewed potential students, guiding them through the administrativeprocess of enrolling in the school.• Facilitated connections with multiple third-party programs to provide additional benefits for students.• Successfully brokered partnerships between multiple veteran organizations and ABCO to provide additionalbenefits for veterans.• Utilized experience in guiding and influencing change management to strategically solve problems and improveprocesses.

Austin, Texas, Us

Managed a portfolio of over 350 individual client accounts, providing consultative sales and ensuring customersatisfaction.• Renewed existing services, generated new sales revenue, and monitored overall customer satisfaction in aconsultative role.• Developed strong relationships with clients by understanding their business needs, strategies, and priorities todeliver value-added business solutions.• Engaged with internal resources and service providers to promote and protect company revenue within the clientbase.

Berlin, Berlin, De

• Served as the point of contact between Fortune 500 companies and eKOMI's enterprise division.• Built and maintained relationships with C-level executives, while educating them on eKOMI's line of best-in-class• Generated new leads using Salesforce to build a book of prospective clients.ratings and review solutions for global enterprise clients such as DirecTV, Guthy-Renker, Esprit, and Audi.• Consistently met and exceeded a monthly quota of creating opportunities, exceeding company expectations.• Earned the highest percentage of calls that resulted in an order or sale for five months in a row while working insales development.

• Provided Ford customers with in-depth product presentations through business-to-consumer marketing andone-on-one presentations.• Created a client base using cold calls and emails to market Sunrise Ford to a larger consumer base.• Utilized in-house sales and face-to-face marketing to generate a high success rate of sales, resulting in the highestgross and highest sales team for two consecutive months.• Consistently met and surpassed weekly and monthly sales metrics, often earning high bonuses for achievingweekend sale bonus challenges.• Translated for Spanish-speaking customers to ensure effective communication and customer satisfaction.

• Supervised a team of twelve professionals, providing training and mentorship, while also tracking payroll andscheduling for all employees.• Acted as a liaison between employees and clients, promoting positive exposure of the company and arbitrating anydisputes that may arise.• Achieved a 100% success rate in loss/damage/injury prevention through implementing state-licensed securitytraining, including basic report making, de-escalation of hostile situations, and powers to arrest.• Successfully improved team productivity by introducing new protocols, resulting in an increase in efficiency andoverall team performance.

Arlington, Virginia, Us

Developed and implemented new policies for the 2nd Brigade 225th brigade support Battalion Detention Center atCamp Taji Iraq, improving operational efficiency and compliance with military regulations.• Led a team of 12-30 soldiers in the day-to-day operations of the detention center, overseeing detainee check-in,movement processing, and security, while maintaining a safe and secure environment for all personnel.• Successfully participated in and led multiple detainee movement operations by land and air from the detentioncenter to the Iraqi prison in Baghdad, Iraq with a 100% success rate and no casualties, demonstrating exceptionalleadership and organizational skills.• Completed detention/corrections officer training, gaining proficiency in basic report-making, de-escalation ofhostile situations, and powers to arrest, and developing valuable skills in communication, conflict resolution, andcrisis management.

Washington, Dc, Us

Led and managed a team of 16 food service professionals as a Corporal in the United States Marine Corps, servingas a mentor to junior team members and achieving high levels of operational efficiency.• Collaborated with members of other U.S Armed Forces to successfully achieve multiple campaign goals in foreigncountries as well as at home station, demonstrating excellent teamwork and communication skills.• Received multiple awards for going beyond the call of duty, performing with distinction as both a food serviceoperations leader and a member of a basic infantry fire team.• Demonstrated a strong work ethic, dedication, and attention to detail, consistently delivering outstanding results inchallenging and high-pressure environments.

Master Of Human Resource Management, Human Resources Management/Personnel Administration, General

Graduate Certificate In Human Resources Management, Human Resources Management/Personnel Administration, General

Bachelor Of Applied Science (B.A.Sc.), Business Administration And Management With A Concentration In Marketing

Associate Of Science (A.S.), Business Administration And Management, General