Efrain Fleites Sanchez Email & Phone Number

Coral Gables

Coral Gables

• Help Desk and Desktop support for all City users at all locations.• Assessing, getting estimates, and managing projects execution. • Imprivata Single Sign-On and Windows AD user’s configuration.• Servicing and Deployment Police Toughbook. • Troubleshooting and configuring Layer 1 and Layer 2 network topologies.• Managing and supporting all CCTV, Alarm, and Access Control systems.• Configuring and troubleshooting MacAfee Enterprise, Solar Winds, Net motion, and Checkpoint VPN.• Installation and configuration of Access Points and Consoles.• Deployment and configuration of Cisco Phones and troubleshooting via Call Manager.

Coral Gables

Provides network, telecommunications and cybersecurity systems support, engineering, problem resolution, business analysis, process improvement, technology services and customer support to users and stakeholders. Plans, designs, engineers, implements, monitors, maintains, and optimizes the enterprise network infrastructure to ensure the continuous availability of servers, applications, databases, collaboration platforms, client computers, mobile devices, public safety computer aided dispatch (CAD), records management systems (RMS), emergency medical systems (EMS), virtualization, and cloud enterprise systems, and telecommunications in general.

Miami, Fl

• Implementing and Configuring Cisco routers and switches.• Creating, maintaining, and securing Home groups, Workgroups and Domains. • Creating and applying GPO’s in AD to Organization units (OU) • Booting and installing different Windows OS through Windows Deployment Services.• Configuring and Maintaining Windows Server Update Services (WSUS)• Providing remote support via RDP, Team Viewer, and Log Mein for PC’s, Servers, Routers, NVRs, and IP cameras. • Providing backup and restoration services for PC’s and servers. • Removing Malware, Spyware, Trojan Horses, and Rootkits from PC’s, Mac, and Servers. • Offering solutions for better Wireless Range and Security.• Installing and configuring Centos 7 to be ready for a any server role.

Doral, Fl

• • Sales and Tech Support of Network and CCTV products. • Provided help desk for Residential and Commercial Router & Firewall to assist with NAT, Wireless, and Vlan configuration • Assisting costumer to troubleshoot and install apps in Mobile devices.• Built and configured PC, Servers, DVRs and NVRs. • Researched and tested new products to proactively detect bugs or missing feature sets prior to marketing to customers. • Troubleshot malfunctioning servers, NVRs, DVRs and cameras including performing firmware upgrades or hardware replacement. • Maintained privacy and discretion when working with confidential or sensitive materials

Associate Of Arts And Sciences (A.A.S.), Computer/Information Technology Administration And Management

Supporting Windows Users & Applications Supporting Microsoft Clients CCNA 1: Cisco Fundamentals CCNA 2: Routing and Switching CCNA 3.

Cisco Network Associate

Activities and Societies: Install and configure routers and switches made by the worldwide leader in network technology, Cisco.

College Credit Certificate, Business Administration And Management, General