Efrain Perez Email and Phone Number

Gorilla Corp is the leading provider of vendor partner marketing technologies and services for the IT channel. They enable next-generation partnerships with existing technology vendors to build broad channel ecosystems and partner programs and ensure scalable revenue growth.Responsibilities:• I am responsible for forging strategic relationships with VMware’s Cloud/Cyber Security renewals team, acting as a liaison between VMware and existing clients they want to renew• Manage a large portfolio of SaaS platforms for renewal, including Cyber, Threat Intel, IAM, DLP, SIEM, MFA & DFIR. Execute the entire sales process with particular attention on developing and establishing long-lasting relationships and customer satisfaction• Drive high retention rates across all renewal customers• Cross-sell and up-sell emerging technologies whilst adding new service offerings• Forecast and documented annual and quarterly profits. Monitor & track all activity whilst maintaining accurate records in Salesforce CRM• Exceeded Target Quotas By 10% of Renewals and Cross Sell Upsell targets• Advised and consulted clients in the Fin Tech vertical regarding Cloud and Cloud Security to comply with regulatory requirements.

Yokogawa provides Industrial Automation & Process Control, Cyber Security & Engineering Services, DCS, SCADA, & IT solutions to a diverse range of process industries including; oil, chemicals, natural gas, power, iron and steel.Responsibilities:• At Yokogawa, I worked with existing customers to ensure their Go-To-Market, Marketing, Product Management and Sales Operations were aligned to the Yokogawa platform• Organised, prepared & initiated various training to better enable customers sales teams to understand, appreciate and sell the solutions, including the creation and update of content and templates, whilst driving follow-on learning activities to reinforce/upsell new products• I led the creation and deployment of new sales messaging processes, utilizing key content assets such as proposal templates, and tools to support customer success efforts• Supported the delivery of marketing and business-driven campaigns by working with the customer’s sales team to ensure understanding, track success, and report back to stakeholders so they could visualize their ROI• Managed various sales enablement/customer success journeys, and projects and coordinated with customer sales team readiness activities• Created Monthly Sales Analytics Presentations by using Microsoft PowerPoint• Built positive long-lasting business relationships with clients to ensure continued interest in Yokogawa products and services to ensure repeat business• Overachieved all weekly, monthly, and quarterly performance goals and objectives • Managed multiple priorities and maintained effective results in a quota-driven workplace

TTMUSA is founded on the belief that they can do more for their clients, They are specialists in Networking, Security & Telecommunications, working with international MPLS and SIP, cloud security, cloud uc, cloud contact center, LCR, IaaS, SaaS, TEM, IT planning, Application security, IVR, ACD, CVP, and CRM integrationResponsibilities:• In my tenure at TTM I was a Sales Enablement Coordinator and a Partner development rep, responsible for managing existing channel partners to assigned regions or verticals• Supported partner sales leadership, including qualification, pricing, and contract negotiations• Identified and recruited new high potential channel partners. Onboard and provided quarterly product and service updates to the assigned base of the channel• Researched, identified and closed 10 new Managed Security Services Providers (MSSPs) Managed Services providers (MSPs) and Professional Services opportunities through executing over 120 outreach calls daily and utilizing Salesforce.com• Identified new client with 24x7 Managed Security Services, saving them over $150K by providing services to minimize salaries. Oversaw onboarding programs for new sales representatives, including reducing their ramp time to full competency• Supported frontline sales managers and sales leadership team in executing effective management disciplines to set and tracked performance• Ran generic sales meetings via Microsoft Teams/Zoom and presented monthly department analytics via Microsoft PowerPoint presentation• Overachieved my personal & team sales quotas for the fiscal years of 2016, 2017, 2018 every year surpassing the 100% threshold• I was also responsible for new business development, pipeline generation & assisting the Inside Sales teams with customer success renewals

• Served as an integral trusted part of the territory team to provide competitive sales strategy expertise about SecureWorks solution/value proposition and selling techniques to win new business against their competition using a consultative selling approach• Created reports from Salesforce.com to provide management opportunities to review successful activities and develop future campaigns that targeted the LATAM market• Qualified up to 40 leads monthly through data mining, cold calls and prospecting within targeted markets derived from web portals, trade shows and events, resulting in landing 8 accounts valued between $5K-$1.8M• Attended up to 4 trade shows on a monthly basis, resulting in acquiring 20 additional clients • Increased market share gain by 28% with Spanish-speaking IT Leaders, whilst managing 168 new accounts• Exceeded quota of 5K in Network assessments and penetration testing, $125K in MSSP $15K in Network assessments and Penetration Testing, and $575K in Managed SOC Services• Advised and consulted with CISO’s in the Banking and Finance vertical regarding Cloud and Cloud Security to fulfil Regulatory compliance requirements.

• At Cbeyond I served in multiple roles, including Mobile Technical Support Specialist, and Enterprise Service Manager. I was responsible for up-selling from legacy phone and internet service to Cloud PBX, Cloud Security Services• Responsible for sales execution, client engagement, and providing exceptional quality of service. Quickly promoted to manage a BOB of over 110 accounts, a portfolio with monthly recurring revenue of over $2.2M• Built and maintained rapport and relationships with customers, while attaining 25% retention rate. Utilized Microsoft Excel to create spreadsheets sheets of assigned accounts to track which accounts converted from legacy to cloud services • Educated clientele about new products and services, including Cloud PBX, Cloud Security Server, and Fibre Internet. Identified and resolved customer problems, and maintained a 20% resolution rate on 1st callRetention and Renewal Functions:o Manage Client renewals/retentiono Dial out 120 – 150 customers per dayo Drive high retention rates across renewalso Cross-sell and up-sell emerging technologies and adding new serviceso Exceeded Target Quotas By 100% of Renewals and Cross Sell Upsell Targets

Provided Technical Support with regards to mobile phone service including Software updates on smartphones.Handled Billing discrepancies, issued credits to account when applicablePerformed account reviews and advised customers of upgrade options of mobile phones