Work with the DBA team to implement and maintain over 21 production database servers attwo remote data centers. Responsibilities included daily maintenance log review, SQL optimization, and disaster recoveryplanning and testing. Perform Oracle software patching and updates when needed. Performed database schema updates when required by application changes. Worked as a database team member to ensure 24x7 support on all corporate databases.Key Achievements:- Instrumental in developing and implementing Business Continuity and Disaster Recovery (BCP & DRP) plans for all corporate databases.- Oracle Enterprise RAC installations and administrative duties, add/remove cluster nodes.- Worked on implementing database replication across data centers using Oracle Data Guard and Quest Shareplex- Lead developer for a corporate product to process millions of back end data records and load them to the front end application using RMA algorithms. Performed effectively despite shrinking maintenance windows.- In charge of database backup and recovery procedures and retention storage planning to meet service agreements.- Worked with storage administration team with storage request and storage planning for database growth.- Worked on PL/SQL development using Procedures, Triggers, Views & Functions to implement various user data fixes and data migration.- Leader and manager for SQL Development Team consisting of 3 members.- Setup and manage internal development and testing database environments.

I was promoted to this department to handle various Enterprise application deployment projects for large corporations likeNew York Life and American Express Financial Advisors (AEFA). Responsibilities included working with the client indeveloping a release plan based on their application's requirements and working with the development, QA, and deploymentteams to deliver the product on time and on budget.Key Achievements- Client Advocate Award for continuous on-time delivery of highly customized applicaitons.-Conducted weekly meetings with corporate client and was point of contact for project progress.-Was team leader and able to manage multiple complex tasks and, when necessary, able to effectively delegate work.-Developed and implemented training materials for end users of application.

I was recruited into this position to work in the customer help desk working with end user with how-to questions and problems. Responsibilities included research and resolving issues, and escalation of unresolved issues to development team. I worked with development team on getting bugs fixed and implementing new enhancements based on client requests.Key Achievements:- Was promoted to Senior Support Level in relatively short time- Quickly learned new technology and software applications.- Served as data recovery person for Sybase databases.- Served as training person for new members of the support team.- Worked on deployment team to provide a "user-friendly" product.

I was recruited into this position to work in the technical support department. Duties included assisting customers via phonewith setup questions and problems. Identified problems in the application and escalated to development team for resolution.