Efrain Hernandez

Efrain Hernandez Email and Phone Number

Systems Architect - Web, Service Provider @ Cisco
san jose, california, united states
Efrain Hernandez's Location
San Jose, California, United States, United States
Efrain Hernandez's Contact Details

Efrain Hernandez work email

Efrain Hernandez personal email

About Efrain Hernandez

Specialties: CCIE Voice 34790

Efrain Hernandez's Current Company Details
Cisco

Cisco

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Systems Architect - Web, Service Provider
san jose, california, united states
Website:
cisco.com
Employees:
91694
Efrain Hernandez Work Experience Details
  • Cisco
    Systems Architect - Web, Service Provider
    Cisco Aug 2022 - Present
    San Francisco Bay Area
  • Cisco
    Technical Solutions Architect
    Cisco Jan 2021 - Oct 2022
    San Jose, California, United States
  • Cisco
    Architect Customer Delivery
    Cisco Mar 2019 - Jan 2021
    San Francisco Bay Area
  • Cisco
    Architect Customer Delivery At Cisco
    Cisco Mar 2019 - Jan 2021
    San Jose, Ca
  • Cisco Systems
    Network Consulting Engineer
    Cisco Systems Sep 2011 - Jan 2021
    Latam
    Member of the Cisco Advanced Services LATAM UC, Video and Contact Center Practices responsible for the support and delivery of Advanced Services to Latin American accounts.--Partner with AS LATAM teammates to provide remote or onsite support executing all phases of project delivery, including network design, staging, implementation, handover, migration, and troubleshooting for UC technologies.-- Perform analysis and diagnosis of highly complex networking problems including Unified Communications and Collaboration solutions.--Perform analysis of highly complex Unified Communications and Collaboration solution designs.--Build simulated networks in test labs to resolve highly complex problems and compatibility issues.--Generate standard project documentation including detailed test plan for highly complex networks.--Leverage and contribute to Virtual Teams.--Generate Unified Communications and Collaboration network configurations from Low Level Design for highly complex networks.--Work with account teams and service account tams supporting pre-sales activity for highly complex networks.--Plan and execute highly complex Network Upgrade and Network Migration activity.--Lead solution design workshop.--Assist customer with deployment and strategy of highly complex tools and related Network Management Systems.--Troubleshoot and resolve highly complex customer network problems across a broad range of technologies.--Act as a focal point for highly complex network problem resolution.--Provide training to other NCEs as well as real-time escalation response for support issues.--Own responsibility for driving regional Advanced Services projects.
  • Cisco Systems
    Tac/Htts Team Lead
    Cisco Systems Aug 2008 - Sep 2011
  • Cisco Systems
    Cse Tac
    Cisco Systems Jul 2007 - Sep 2011
    Customer Support Engineer, LATAM-VOICE team.
  • Getronics
    Network Engineer
    Getronics Mar 2005 - Jun 2007
  • Getronics
    Tac Engineer
    Getronics May 2001 - Jan 2004
    Technical support to Cisco Equipment

Efrain Hernandez Skills

Cisco Technologies Ccie Cisco Call Manager Network Architecture Ipsec H.323 Data Center Cisco Certified Unified Communications Cisco Telepresence Cisco Ip Telephony Design Routing Ccnp Unity Connection Cisco Ucs Telepresence Cisco Voip Cisco Ios Network Design Routers Routing Protocols Sip Ospf Qos Networking Wan Switches Bgp Eigrp Ccna Pre Sales Lan Switching

Efrain Hernandez Education Details

Frequently Asked Questions about Efrain Hernandez

What company does Efrain Hernandez work for?

Efrain Hernandez works for Cisco

What is Efrain Hernandez's role at the current company?

Efrain Hernandez's current role is Systems Architect - Web, Service Provider.

What is Efrain Hernandez's email address?

Efrain Hernandez's email address is eh****@****ail.com

What schools did Efrain Hernandez attend?

Efrain Hernandez attended Tecnológico De Monterrey.

What skills is Efrain Hernandez known for?

Efrain Hernandez has skills like Cisco Technologies, Ccie, Cisco Call Manager, Network Architecture, Ipsec, H.323, Data Center, Cisco Certified, Unified Communications, Cisco Telepresence, Cisco Ip Telephony Design, Routing.

Who are Efrain Hernandez's colleagues?

Efrain Hernandez's colleagues are Sathwika Sappidi, Daliya Muhammed, Yanghui Pang, Melissa A., Aditya Shandilya, Mba/ccie/pmp/cism, Garrett Zundel, Jacob Cerny.

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