Eric Franco Email and Phone Number
Eric Franco work email
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Eric Franco personal email
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I have worked in the property management field since 2006, and have grown from a Leasing Consultant, Assistant Manager, Property Manager to working as a Training Specialist for both a property management company and top leading industry vendors. I truly enjoy working with people, seeing employees grow and learn. Working as a Team Lead in a call center I also gained the experience of managing teams of 20 plus employees, hiring employees, dismissing employees, and giving great feedback during annual reviews and quality assurance sessions. I have also learned many different systems that are used to run a property, run a call center, and run a successful property management company. I can easily adapt to any software and I am a quick learner. My team player personality allows me to bring positive energy to any company along with satisfactory work. I am willing to relocate if needed.
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Director Of TrainingW3 Luxury Living Oct 2018 - PresentGrand Prairie, Texas, Us
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Professional Development TrainerIndus Management Group Oct 2017 - Oct 2018Improving and increasing professional competence, to enhance career progression, keeping abreast of new technology and practices, and to comply with professional regulatory requirements of staff through access to education and training opportunities in the workplace.
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External TrainerEntrata Apr 2016 - Oct 2017Lehi, Ut, Us -
Training CoordinatorMill Creek Residential Trust Llc Oct 2014 - Jan 2016Boca Raton, Fl, UsDevelop an extensive working knowledge of property operations and related applications. Maintain training material and schedules. Develops both web-based and on-site training methods to an internal audience. Trouble shoots training related issues. Develop solutions for system users that improve business processes. Create training videos for our learning management system along with Power Point presentations. Coordinate all training for each new hire and the onboarding training for all current employees regarding systems. I train on all softwares below: Yardi, Entrata, Power-Pro, Yardi PopCard, First Advantage site, Yieldstar, and Ignite. -
Training SpecialistYardi Mar 2013 - Oct 2014Santa Barbara, Ca, UsSpecializing in the training of customer service agents in the Property Management industry. As a member of the Call Center Support Staff, this position is responsible for the development and delivery of all in-house training programs in the Call Center. In addition, the Training Specialist is responsible for ensuring training programs and materials are aligned with company and client-specific guidelines. Implements the use of creative activities and effective platform delivery skills to support course objectives, engage participants and create an interactive learning environment. Moreover, coordinates the classroom activities and as required, must assist Leadership in communicating Call Center policies, goals and expectations. -
Team LeadYardi Sep 2010 - Mar 2013Santa Barbara, Ca, UsAs a member of the Call Center Leadership Team, this position is responsible for the day to day operation and performance of one or more teams of 10-15 Customer Service Representatives. This includes, but is not limited to, maintaining a positive work environment, the scheduling of the agents, daily/weekly/monthly reporting, assisting with training as it pertains to the position and providing input into performance reviews
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Assistant Property ManagerSherman Residential Apr 2010 - Sep 2010Northbrook, Il, UsCoordinate, accept, dispatch and monitor maintenance requests. Manage and balance budget for monthly property expenses. Issue lease violation notices to residents not complying with property rules. Complete, organize, and file all account receivable reports and gross potential reports. Input invoices, work order and lease information into database. Efficiently collect all resident rental fees, deposits, and violations fees. Developed marketing plan and have maintained a 95% occupancy rate for the year. Excellent written and oral communication skills to address complaints in writing and phone. Effectively and sensitively communicated with all contractors, clients and staff. Detailed oriented to review account books, lease information, reports and work orders. Conduct leasing tours and answer leasing questions as needed. -
Assistant Property ManagerMichael Stevens Interest Sep 2008 - Apr 2010Coordinate, accept, dispatch and monitor maintenance requests. Manage and balance budget for monthly property expenses. Issue lease violation notices to residents not complying with property rules.Complete, organize, and file all account receivable reports and gross potential reports.Input invoices, work order and lease information into database.Efficiently collect all resident rental fees, deposits, and violations fees. Developed marketing plan and have maintained a 95% occupancy rate for the year.Excellent written and oral communication skills to address complaints in writing and phone.Effectively and sensitively communicated with all contractors, clients and staff.Detailed oriented to review account books, lease information, reports and work orders. Conduct leasing tours and answer leasing questions as needed.
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Leasing ConsultantGables Residential Feb 2008 - Sep 2008Atlanta, Georgia, UsAggressively closed and performed all leasing and client follow up operations.Coordinate financial payments for all property invoices.Tracked daily maintenance requests and coordinated productivity controls.Established and administrated all property marketing traffic strategies.Achieved a 4 % increase ratio in occupancy within 3 months of employment.Excellent written and oral communication skills to address complaints in writing and phone.Detailed oriented to review account books, lease information, reports and work orders. -
Office AssistantAngel'S Transport Jan 2006 - Jan 2008Aggressively closed and performed all leasing and client follow up operations.Coordinate financial payments for all property invoices.Tracked daily maintenance requests and coordinated productivity controls.Established and administrated all property marketing traffic strategies.Achieved a 4 % increase ratio in occupancy within 3 months of employment.Excellent written and oral communication skills to address complaints in writing and phone.Detailed oriented to review account books, lease information, reports and work orders.
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Wireless ConsultantNextel Communications May 2004 - Dec 2005Overland Park, Kansas, UsDeveloped knowledge of product to advice the customers.Achieved monthly sales quotas by developing a customer follow up system for referral bases sales.Assisted with the opening and closing duties of the retail store.Maintained control and balance of assigned cash drawers.Developed customer follow-ups system for referral based sales. -
Closing Assistant/ ServerUrban Italian Feb 2000 - Dec 2005Responsible for opening and closing procures of restaurant. Effectively and sensitively communicated with all clients and staff. Provided excellent food services to high volume of customers. Created a large clientele base for restaurant by marketing.
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Mail ProcessorBenny Hinn Ministries Apr 2000 - Mar 2001Received and organized large volumes of incoming mail.Organized funds for deposits and audit purposes.Documented funds to accounts and verified daily batches for deposits.Read and coded mail for data entry.Routing and answered routine correspondence.
Eric Franco Skills
Eric Franco Education Details
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Dallas College Mountain View Campus
Frequently Asked Questions about Eric Franco
What company does Eric Franco work for?
Eric Franco works for W3 Luxury Living
What is Eric Franco's role at the current company?
Eric Franco's current role is Training is my passion and seeing people grow professionally..
What is Eric Franco's email address?
Eric Franco's email address is er****@****ail.com
What is Eric Franco's direct phone number?
Eric Franco's direct phone number is +121465*****
What schools did Eric Franco attend?
Eric Franco attended Dallas College Mountain View Campus.
What are some of Eric Franco's interests?
Eric Franco has interest in Social Services, Children, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Eric Franco known for?
Eric Franco has skills like Training, Customer Service, Sales, Management, Leadership, Budgets, Marketing, Team Building, Microsoft Office, Accounting, Property Management, Call Centers.
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