Floats is a business development and marketing platform for tech recruiters.By leveraging AI, We can create branded interactive web profiles from CVs in just a few seconds. Giving recruiters a point of difference, improving efficiencies in their workflow, and increasing the number of new business conversations using real-time data.

Collaborated with the hiring manager to understand job requirements and expectations.Sourcing candidates (LinkedIn, Seek, Indeed, Github, Behance, GrapeVine Jobs)Writes job descriptions, post job ads, and conducts technical interview.Summary write-up to properly endorse candidates that passed the initial screening.Business Development (Float and market mapping)Mainly worked with Cloud, Engineering, Data, and Blockchain.Tools - RecruiterLite, Seek, JobAdder, Lusha, Apollo, RecruiterFlow, HubSpot

Collected and scrutinized visa applications while ensuring 100% accuracy and timely data entry.Handled customer complaints and queries through email and telephone while providing excellent customer service.Managed cash and bank transactions with 100% accuracy.Organized passport delivery and ensured that the entire process was completed within the mandated time frame.Prioritized mail, typed confidential letters, and prepared reports.Conducted training for new and existing employees on departmental processes and procedures.Analyzed and filed departmental documents for appropriate distribution.

Provided outstanding service and support to end-users via email, responding to inquiries, concerns, and requests about products and services.Analyzed symptoms to identify and determine customer issues, researched required information, and followed standard processes and procedures to accurately process and record email transactions using designated tracking software.Expertly identified and escalated priority issues per client specifications, redirecting problems to appropriate resources as needed.Offered alternative solutions where appropriate to retain customers' and clients' business.Maintained current knowledge of system information, changes, and updates to enhance customer support.

Provided exceptional HR and administrative support, managing the full recruitment process from interviewing to selection.Conducted successful SRA in various provinces and cities, identifying and hiring top-tier talent.Ensured client satisfaction by delivering excellent service and support throughout the recruitment process.Expertly managed applicant flow, screening credentials, conducting preliminary interviews, and developing lists of high-potential candidates.Communicated effectively with employers via email and provided timely updates.