Bank Operation Manager Ii
Current Manages the teller services function to ensure prompt and efficient transaction processing and the generation of sales through quality referrals. Responsible for effective staff salary administration and rewards. Responsible for scheduling staff efficiently to maximize resources and achieve service and sales goals, ensuring allotted FTE are in compliance to HR budget. Ensure compliance with audit and operational regulations and guidelines. Researching public companies and private companies within the geographic region; tracking on a daily/quarterly basis; maintaining databases for direct calling effort; Identifying potential new prospects. Service customers for all financial needs resulting in greater market shares, wallet shares and market profitability. Develop, administers budget, business development goals and objectives, staffing models, staff schedules, quarterly performance standards and implements an effective sales and service strategies. Manage the relationship with various business partners to ensure cross sales along with managing service quality and to ensure ongoing customer satisfaction. Actively participates and represents Wells Fargo in various community, civic and professional organizations. Typically responsible for deposits that range between $500,000.00 to $3M