Efrén González Pérez Email & Phone Number

Madrid, Community Of Madrid, Spain

I report directly to the CTO, leading a diverse hybrid team of 10 highly qualified technical professionals across Spain and Sweden. My role combines strategic leadership with hands-on technical management, focusing on the development and maintenance of the I-Care Centre platform, critical for Careium's telecare and telehealth services.I oversee all aspects of the platform's development and manage the on-call system, ensuring 24/7 service reliability. This dual responsibility allows me to balance immediate operational needs with long-term strategic goals, fostering continuous improvement and innovation.My leadership approach emphasizes team capability building through coaching and mentoring, creating an environment that encourages creativity and problem-solving. By actively removing obstacles, minimizing risks, and optimizing talent allocation, we consistently deliver high-quality projects aligned with business objectives and user needs.Collaborating closely with stakeholders, I align our technical capabilities with business goals, driving successful outcomes. A significant achievement includes obtaining the high-level ENS (National Security Scheme) certification, enhancing our security posture and market competitiveness.Selected for Careium's Leadership Program in collaboration with the Leadership Pipeline Institute (LPI), I continue to enhance my leadership skills and drive organizational innovation.As site manager and joint administrator for Careium in Spain, I support international sales teams, ensure smooth operations, and foster cross-functional collaboration. This multifaceted role allows me to significantly contribute to Careium's success, driving technical excellence while nurturing a culture of innovation and continuous improvement.

Madrid Y Alrededores, España

As Chief Software Architect, I served as the de facto CTO of our startup until its acquisition by Doro (later Careium). From the company's inception, I participated in initial design, investor acquisition, and key personnel recruitment, building the R&D team to 8 members.I led the design and development of our flagship product: a next-gen cloud-based platform for digital healthcare services. This involved high-level architecture and hands-on development, ensuring scalability, security, and efficiency. We implemented cutting-edge technologies, positioning ourselves as industry leaders.During the pandemic, I successfully led our transition to a fully remote work model. We showcased our agility by deploying the platform in South Africa, completing all operations remotely in record time. These achievements were pivotal in our acquisition by Doro (now Careium).Throughout, I worked closely with stakeholders to align our platform with market needs and regulations. My role extended beyond technical aspects, providing strategic direction and fostering innovation. This comprehensive approach was key to our success and acquisition, setting the foundation for my current role at Careium.

Madrid, Community Of Madrid, Spain

Reported directly to the Tunstall Group CTO.Led and coordinated a multidisciplinary team, working with teams in Spain and the UK, and collaborating with smaller software teams in Sweden, Denmark, and Germany.Supported two primary activities within the software development organization:Enabled planned software developments by delivering agreed system components and supporting structured peer reviews of the wider team's deliverables.Validated selected development approaches through contributions to an independent design authority review process.Tasked with designing the next-generation digital care platform.Conducted visits to various Tunstall offices across Europe to understand different markets requirements and foster synergies between Tunstall Group solutions.Played a pivotal role in defining the architectural vision and strategy, ensuring alignment with business goals and technical requirements.Led the design and implementation of scalable, robust software solutions, improving overall system performance and reliability.Conducted regular architectural reviews and provided mentorship to development teams, fostering a culture of continuous improvement and technical excellence.

Madrid, Community Of Madrid, Spain

Managed and coordinated the Spanish software team and related projects across all stages of the software life cycle and software process.Grew the software development team from 3 to nearly 15 members, enhancing the team's capabilities and productivity.Adapted all Tunstall Group software solutions to the Spanish market, ensuring compliance with local requirements and standards.Led Tunstall Spain to achieve a market share increase from less than 15% to 80% in terms of the number of ARCs and users served by Tunstall technology.Achieved ISO 27001 certification for the development team and the solutions implemented, ensuring high standards of information security management.Managed data migrations and software solutions for major public tenders from third-party platforms to Tunstall platforms, including the Madrid and Barcelona city councils.Reported directly to the Spanish General Manager and Managing Director Southern Europe.Oversaw project planning, execution, and delivery, ensuring alignment with business objectives and timelines.Implemented best practices in software development, improving team productivity and product quality.Facilitated cross-functional collaboration and communication, driving successful project outcomes and stakeholder satisfaction.

Madrid, Community Of Madrid, Spain

Responsible for developing the mobile telecare platform for Tunstall Group.Designed and developed software solutions, contributing to various projects within the organization.Developed the mobile telecare platform that integrated GPS, LBS, SMS, enhancing the protection and response capabilities for users.Engaged in full software development life cycle activities, from requirements gathering to implementation and testing.Collaborated with cross-functional teams to deliver high-quality software products, meeting customer needs and expectations.Provided technical support and troubleshooting, ensuring the smooth operation of deployed systems.

Madrid, Comunidad De Madrid, España

Specialized in the analysis and development of software for social telecare systems.Focused on mobile solutions for telecare, specifically designing and developing the platform used by the Telephone Service for Attention and Protection of Victims of Gender Violence (ATENPRO).Developed and implemented a mobile telecare system that integrated GPS, LBS, SMS, and voice calls to enhance the protection and response capabilities for victims of domestic violence.Ensured the system provided reliable real-time location tracking and communication, contributing to the safety and security of users nationwide.Provided training, second-level support, and pre-sales technical advice related to the mobile telecare solutions.Contributed to the enhancement of telecare services through innovative mobile technology solutions, improving safety and accessibility for users.

Canary Islands, Spain

Manager of the Alarm Receiving Centre (ARC) in the Canary Islands, responsible for both the telecare service and emergency unit operations.Led a team of 14 people, directly coordinating their activities.Implemented and certified the ISO 9001 quality control system in the telecare service center, significantly improving operational efficiency.Unified two telecare service centers in the Canary Islands, centralizing service management and emergency resource mobilization, including the coordination of all Red Cross ambulances and emergency services on the island.

Las Palmas De Gran Canaria, Canary Islands, Spain

Managed IT operations throughout the Canary Islands region, covering the regional office, the eight field offices and the office of the International President of the Red Cross during his residence in the Canary Islands.Made strategic technology decisions to improve the security of the regional network, conducted several audits of other ARC centres and provided national training on network security.

Las Palmas De Gran Canaria, Canary Islands, Spain

Developer on various projects and clients, including Canary Networks, Kronos SCP, and Gerism.Advised and developed solutions using relational databases and Microsoft technologies to solve specific customer problems.Logistics Projects: Designed and developed a warehouse system for a wholesale distributor, optimizing the inventory management process and improving operational efficiency.Industrial Projects: Developed software to monitor bunkering and pricing for large freighters, facilitating more accurate and efficient management of bunkering in the maritime industry.