• Promote the Iqos (a tobacco heating system) to customers and expand to the people the organizational about the low risk tobacco products.• Collect consumer feedback about the experience of the product and propose corrective actions where needed• Supervise one to one guided trials to customers to get them familiar with the product• Practice customer care communication (following up, cleaning devices)

• A 5-member team in my responsibility• Planning and practicing everyday promotion activities on the spots• Monitoring updating prices, stocks per sales point as well as competitors’ related activities. • Trainings both at my team and the clients for new products and organizational programs• Pose brand displays and visibility boosters on the spots

• Promoted sales activities to customers as well as customer engagement • My trial rates were up to 55%

• Coverage of existing customers and expanding new sales points in my reliability area.• 610 clients at the area of my responsibility;17 average daily visits on the market• Monthly sales target tracking through KPIs focusing mainly at:› Everyday visits on the spots› The handling of the organizational products on the spots› Merchandising / Visibility services (e.g. brand displays and stands). › Trade contracts with the spots (20-25 at my liability area)› Trade programs› Pre-selling/selling activities• Market Analysis based on clients, competitors and sales