Eric Greene work email
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Eric Greene personal email
I am a results-driven and highly motivated Sr. Director of Technology with expertise in project management, IT operations, event operations, and AV. I have a proven track-record of driving successful technical development programs with an emphasis on client engagement and organizational objectives. RESULTS: I recently directed all technical operations, including the design and delivery of technology for a newly constructed arena, managing $40MM of technical equipment and a team of 12 staff to provide technical support for staff and arena events.VERSATILE, COLLABORATIVE LEADER: I am a team leader continually focused on building relationships to achieve highly effective teams, improving outcomes, and increasing productivity CONTACT ME: eric.greene9@gmail.comSpecialties: INDUSTRY SKILLS: ✰ IT Operations & Management ✰ Project Management ✰ Systems Administration ✰ Cost Optimization ✰ Data & Analytics ✰ Cross-functional Leadership ✰ Operational Processes ✰ Customer Service ✰ Stakeholder Management ✰ Technical Support ✰ AV & Broadcast EquipmentPROFESSIONAL ATTRIBUTES: ✰ Solutions-focused ✰ Organized ✰ Innovative ✰ Proactive ✰ Versatile ✰ Resourceful ✰ Detail-Oriented ✰ Dynamic ✰ Analytical ✰ Strategic ✰ Collaborative ✰ Motivated ✰ Excellent Communication Skills ✰ Self-Starter ✰ Leader ✰ Problem-Solver
Bny
View- Website:
- bny.com/pershing
- Employees:
- 4221
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Global Head, Av And Event TechnologyBnyNorwalk, Ct, Us
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Global Head, Av And Event TechnologyBny Nov 2023 - PresentNew York, Ny, Us -
Senior Director Of ItCreative Culinary Management Company Aug 2022 - Nov 2023New York, Ny, UsDirected all technical operations across 12 business units, including a food hall, stand alone restaurants, and a concert venue. Managed $10MM worth of technical equipment with a team of 4 full time staff and a contracted MSPOversaw the design and delivery of 53k square foot food hall with 6 Full Service Restaurants, 6 Quick Service Restaurants, and retail space, on a shared POS platform with unified inventory generating $100MM revenue.Oversaw all technical support including onboarding an MSP, implementing a new help desk, developing over 130 SOPs for various processes throughout the organization, issuing over 200 laptops to staff across the BUsCoordinated working with a custom app team to develop an app for mobile ordering which also completed orders with third party delivery services (DoorDash, GrubHub, InstaCart, Mercato, etc) generating an additional $45MM revenue.Coordinated with 20 vendors to develop solutions and service contracts for deli scales, embedded scales, POS, KDS, E-Commerce, Crestron, AV, HVAC, security, and network equipment, saving $250k by negotiating lower costs. -
Director Of TechnologyUbs Arena Jun 2021 - Jul 2022Elmont, New York, Us• Directed all technical operations, including the design and delivery of technology for a newly constructed arena, managing $40MM of technical equipment and a team of 12 staff to provide technical support for staff and arena events.• Led the selection and installation of all technical fixtures and equipment for a 750k square foot arena, including 1k Wireless Access points, and completed the project 10% underbudget despite supply chain complications.• Oversaw technical support, implementing new help desk processes, developing technical configurations for 200 offices, and issuing over 330 laptops, multi-media devices, and tablets to staff across the organization.• Coordinated with 20 vendors to develop service contracts for ticket pedestals, ticket scanners, and network equipment, creating $250k in savings by negotiating lower costs with Internet Service Providers. -
Director, ItFlorida Panthers 2019 - Jun 2021Sunrise, Florida, Us• Managed a cross-functional team of 15 staff and an annual budget of $3MM, overseeing 30 technical projects annually, including hardware and software upgrades and maintenance, and negotiated with vendors to reduce costs by up to 25%.• Developed processes to maintain engagement during COVID shutdowns, including a “Zoom Room” setup used by players and coaches within the NHL and a Twitch web stream that enabled 100k fan engagements.• Spearheaded the installation of a cashless POS system, enabling more efficient ordering and producing $15MM in additional revenue, a 70% increase (from $35MM to $50MM).• Renegotiated contracts with vendors to create savings of up to $150k per contract (25% savings) and implemented sponsorship initiatives that brought in $100MM in additional annual revenue. -
Senior Systems And Av EngineerFlorida Panthers 2017 - 2019Sunrise, Florida, Us• Oversaw systems management for an organization of 300 staff, supervising data migration from local servers to cloud storage solutions and upgrading security systems to reduce lawsuit expenses and cybersecurity insurance costs by 10%. • Developed a Livestream kit to enable the streaming of events, increasing engagement by 10k participants and increasing sponsorship opportunities to bring in $250k in additional revenue.
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Av EngineerFlorida Panthers 2016 - 2017Sunrise, Florida, Us• Served as the Engineer in Charge in the broadcast control room for 60 hockey games, basketball games, and special events, saving the organization $100k annually, and led the design and implementation of upgrades to the control room.• Negotiated contracts with various vendors, creating savings of up to 30%, and redesigned menu-board systems to increase transaction speeds and per capita revenue by 10%.
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It TechnicianFlorida Panthers 2015 - 2016Sunrise, Florida, Us
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Game Day Broadcast TechnicianMiami Dolphins And Hard Rock Stadium 2019 - 2021Miami Gardens, Fl, UsServe as a game day technician for events at Hard Rock Stadium (Dolphins, Hurricanes, International Soccer, and Tennis) assisting with broadcast equipment and IPTV.Notable events include: Super Bowl LIV, 2021 CFP National Championship, 2019 Orange Bowl, 2020 Orange Bowl -
Lead Technician – It SystemsEastside Computer Solutions 2013 - 2015• Acted as the lead technician managing the IT systems, monitoring datacenters and on-site networks, averaging 99% uptime across systems, and increased the client base by 10% annually through positive reviews left by customers. -
Information Technology System EngineerCitadel Itg 2011 - 2012• Monitored systems across on-site and datacenter locations, averaging 99% uptime, and implemented a new VoIP system that lowered operating costs by 5% without affecting revenue.
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Information Technology System EngineerCorporate Information Technologies 2009 - 2011Charlotte, North Carolina, Us• Managed IT systems operations, implementing 2 new technologies that lead to 100% client retention by ensuring more efficient billing and reducing new-computer deployment time by 300% (from 2 hours to 30 minutes).
Eric Greene Skills
Eric Greene Education Details
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Florida Atlantic UniversityElectrical And Electronics Engineering
Frequently Asked Questions about Eric Greene
What company does Eric Greene work for?
Eric Greene works for Bny
What is Eric Greene's role at the current company?
Eric Greene's current role is Global Head, AV and Event Technology.
What is Eric Greene's email address?
Eric Greene's email address is gr****@****ers.com
What schools did Eric Greene attend?
Eric Greene attended Florida Atlantic University.
What skills is Eric Greene known for?
Eric Greene has skills like Voip, Microsoft Office, Customer Service, Public Speaking, Management, It Operations, It Management, It Hardware Support, It Solutions, Lan Wan, Office 365, Hyper V.
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