Eric Greene Email & Phone Number

Norwalk, CT, US

New York, NY, US

New York, NY, US

Directed all technical operations across 12 business units, including a food hall, stand alone restaurants, and a concert venue. Managed $10MM worth of technical equipment with a team of 4 full time staff and a contracted MSPOversaw the design and delivery of 53k square foot food hall with 6 Full Service Restaurants, 6 Quick Service Restaurants, and retail.

Elmont, New York, US

• Directed all technical operations, including the design and delivery of technology for a newly constructed arena, managing $40MM of technical equipment and a team of 12 staff to provide technical support for staff and.
• Led the selection and installation of all technical fixtures and equipment for a 750k square foot arena, including 1k Wireless Access points, and completed the project 10% underbudget despite supply chain complications.
• Oversaw technical support, implementing new help desk processes, developing technical configurations for 200 offices, and issuing over 330 laptops, multi-media devices, and tablets to staff across the organization.
• Coordinated with 20 vendors to develop service contracts for ticket pedestals, ticket scanners, and network equipment, creating $250k in savings by negotiating lower costs with Internet Service Providers.

Sunrise, Florida, US

• Managed a cross-functional team of 15 staff and an annual budget of $3MM, overseeing 30 technical projects annually, including hardware and software upgrades and maintenance, and negotiated with vendors to reduce costs.
• Developed processes to maintain engagement during COVID shutdowns, including a “Zoom Room” setup used by players and coaches within the NHL and a Twitch web stream that enabled 100k fan engagements.
• Spearheaded the installation of a cashless POS system, enabling more efficient ordering and producing $15MM in additional revenue, a 70% increase (from $35MM to $50MM).
• Renegotiated contracts with vendors to create savings of up to $150k per contract (25% savings) and implemented sponsorship initiatives that brought in $100MM in additional annual revenue.

Sunrise, Florida, US

• Oversaw systems management for an organization of 300 staff, supervising data migration from local servers to cloud storage solutions and upgrading security systems to reduce lawsuit expenses and cybersecurity.
• Developed a Livestream kit to enable the streaming of events, increasing engagement by 10k participants and increasing sponsorship opportunities to bring in $250k in additional revenue.

Sunrise, Florida, US

• Served as the Engineer in Charge in the broadcast control room for 60 hockey games, basketball games, and special events, saving the organization $100k annually, and led the design and implementation of upgrades to the.
• Negotiated contracts with various vendors, creating savings of up to 30%, and redesigned menu-board systems to increase transaction speeds and per capita revenue by 10%.

Sunrise, Florida, US

Miami Gardens, FL, US

Serve as a game day technician for events at Hard Rock Stadium (Dolphins, Hurricanes, International Soccer, and Tennis) assisting with broadcast equipment and IPTV.Notable events include: Super Bowl LIV, 2021 CFP National Championship, 2019 Orange Bowl, 2020 Orange Bowl

• Acted as the lead technician managing the IT systems, monitoring datacenters and on-site networks, averaging 99% uptime across systems, and increased the client base by 10% annually through positive reviews left by.

• Monitored systems across on-site and datacenter locations, averaging 99% uptime, and implemented a new VoIP system that lowered operating costs by 5% without affecting revenue.

Charlotte, North Carolina, US

• Managed IT systems operations, implementing 2 new technologies that lead to 100% client retention by ensuring more efficient billing and reducing new-computer deployment time by 300% (from 2 hours to 30 minutes).