Éric Gaigé Email & Phone Number

Grenoble Area, France

Technical specifications, design and implementation of various IT Government projects.System and Network support engineering.Regular attendant at architecture meetings for design purposes.

Seyssinet-Pariset

Design architect of Hardis Cloud Solution NextGen hosting network (NSX-like,Core/Spine/Leaf).Templates and Procedure creation, training providing, technological reference.Design and implementation of network hosting solutions.L4 Network support.

Le Bourget-Du-Lac

Technical referent for the support team in a very heterogeneous network and security environment: Cisco/Nexus/IronPort, Hewlett-Packard, Avaya, Arkoon, Nortel, Fortinet, IPtable, CheckPoint, Alcatel-Lucent, Dell, Enterasys, Juniper, McAfee ePO ...

Meylan

Network recommendations about the unified communication solution Microsoft Lync 2013 in medical imaging context.

Eybens

Network Architecture and Recommendation for innovative electric solutions

Echirolles

Conduct and organise on-site and off-site applicative assessmentsKey Achievements:- Highly improve communication skills- Handle complicated political context

Project managementCustomer visit organisation for EMEA HP Networking customersTechnical presentation and demonstration of HPN innovating productsSet up of new innovating technical designsBusiness development within the Solution CenterKey Achievements:- Self-management on innovating environment

Wide Area Network design and implementation of HP EMEA sitesReverse engineering for Business Partners of HP WorldWide.Very complex network environment.Key Achievements:- design and engineering of complex networks- high-level network overview

Responsibilities including administration, engineering, implementation, upgrading and support of Thales "FOC+" network for the multinational NATO/ISAF organisation in Afghanistan. Management and support of all field technicians for deployment, maintenance, troubleshoot and implementation. VoSIP deployment over every sites in a purpose of secure communications.Support of Thales cryptographic equipment, Cisco routers, 3Com switches, Checkpoint firewall and network supervision using HP OpenView, MRTG and Netflow under Unix.Key achievements:- Network engineering- Field technician management and mentoring- Work on extremely high priority military environment

L2/L3 engineer on the HP (Hewlett-Packard) WAN (Wide Area Network) support meaning managing incidents and problems for internal HP network and Business Partner on EMEA zone as well as WORLDWIDE customers network interconnection (approximately 12500 nodes et 3200 WAN/LAN links mostly built with Cisco routers and switches, HP switches, Cisco PIX and ASA)Ticketing tools used are HP Service Desk, Open View Service Desk/Center, Remedy (EWM).Troubleshoot consists in fixing WAN/LAN, Backbone, remote accesses, IP routing (OSPF,BGP,ISIS,EIGRP), Firewalls, Internet services, SSL VPN, proxy issues.Infrastructure overview via OVPI and Visio maps.Network analysis, monitoring and access through UNIX hopping stations.Network upgrades and security notifications.Key Achievements: • Configuration and support for secure remote access solution to HP EMEA network • Incident level assessment on infrastructure level network (WAN TCP/IP class) • Incident resolution management including escalation management based on criticality levels• High-level troubleshoot and assess threat, events and incidents.

Incident/call management using Peregrine Service Center tool, process creation for SNCF-proprietary application. Account/right management on PeopleSoft 8X on the national support department.Application logs analysis, account, services, scripts, data transfer, SQL request management on Unix environment.Key Achievements: • Initiation to Linux/Unix platforms • Introduction to ERP.

Technical support and remote staff management on all deployment phases.Remote installation and configurations of Cisco Routers/Switches, Windows Servers/Workstations.After-Deployment Support for all small branches (1500 agencies / 15000 computers)Training, Management and modification of Active Directory, DHCP, DNSKey Achievements: • Initiation as a trainer on IT technologies• Staff management.

Incident management level 2 and onsite support of 1200 computers.Hotline, hardware replacements, software updates, network design Key Achievements: • Extra work management. (heavy work load)

Novell Netware 5X installation and workstations deployment on many public schools and collegesOS migration and network configuration for the France Insurance Office (over 2000 computers) Key Achievements: • Work for different public corporations under specific restriction conditions.

Account, firewall and proxy management and installation on Windows NT/2000 servers.Making ghosts, network configurations hardware and software deployment on Windows workstation platforms.Process creation for hardware and software installation and setup.Key Achievements:• Initiation to self-governing on production environment• Technical requests on a wide range of different technologies as field engineer.

Hard coding of Point of Payment Terminals. Customer customization for his common usages.Key Achievement:• Introduction to work quickly and well in top priority environments.

Master 2, Information Technology Specialised In Business Intelligence And Statistics

The focus of the Master 2 was Organisation and Protection of Computer Systems

Hnd, Network And System Administrator

A-Level, Baccalauréat Sciences, Math Option

Education record

Activities and Societies: Improving communication skills