-Lead advertising strategy efforts for B2B clients, ranging from industries such as aviation, sports/ entertainment, public health, nonprofits, finance, etc., that represent $5m in annual agency revenue.-Build key client relationships with influential decision-makers by demonstrating thought leadership and strong business knowledge. -Manage cross-functional teams daily, including creative teams, project managers, technical teams, and other department liaisons.-Supervise creative teams in developing digital, print, and broadcast advertising as well as experiential marketing campaigns.-Manage execution of projects from kick-off to completion while managing timelines and budgets.-Develop detailed, forward-thinking insights and strategies for individual client growth.-Helped to develop key client partnerships by seamlessly overseeing workflow, learning clients' business, and delivering key presentations.-Partnered with the Account Director to drive long-term account planning, growth, and success.-Accounts: ATL Aiport, The Links, Incorporated, NAACP, CINQCARE, NFL, Center Of Disease Control and Prevention (CDC).

-Troubleshooted client issues to solve workflow execution errors-Monitored metrics and developed actionable insights to improve efficiency and performance-Identified and enhanced processes for responding to inquiries from internal and external clients-Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.-Documented detailed resolutions to issues that arose via the Adapt system and created enhancements to stop future errors from occurringSupported 10+ client brands across national and international teams

-Utilized sourcing options including networking, headhunting, CRM and ATS systems as well as social media; investigated and implemented new ideas to find a pipeline of passive candidates.- Implemented full life-cycle recruiting components such as sourcing, short-listing, interviewing and offer negotiation.- Partnered with Senior Recruiter and Hiring Managers to create sourcing channel strategies.

-Orchestrated collaborative efforts with clients, leading to the development and execution of 360 marketing strategies that yielded 40% growth in ROI.-Managed campaigns to ensure they meet deadlines and stay within budget.-Monitored and reported to senior directors on the effectiveness of digital and social media strategies and campaigns.-Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.-Forged enduring client relationships by consistently delivering exceptional service offerings and exceeding project execution.-Accounts: VOYA, MCCS, and Atlanta Housing.