Lead Manager, Indirect Lending
Current- Spearheaded the integration of AI-driven tools and automation to streamline indirect lending processes, reducing processing time by 25% and increasing efficiency across multiple departments.
- Oversee daily operations for the Indirect Lending and Business Services units, managing a team of 14 employees and multiple managers.
- Led the Indirect Lending Unit to achieve a 200% growth in sales, from $250 million in 2016 to $750 million in2022, exceeding performance targets and significantly boosting profitability.
- Collaborates with Project Managers and Business Analysts to lead high-impact unit projects and system integrations.
- Acts as the primary liaison for Internal Audit, external auditors, NCUA, DOB, and multiple vendors.
- Drives compliance and risk management initiatives, conducting Enterprise Risk Management assessments for new initiatives and policy evaluations.
Apr 2017 - Present
