Elena García Balanzategui Email & Phone Number

Palma Area, Spain

Palma Area, Spain

Dublin

- Search specialist, develop, implement and manage Online marketing campaigns on the Microsoft Advertising platforms and network (Bing and Yahoo!).- Pay Per Click and Search Advertising campaign management activities.- Search account set-up, ongoing account management (keyword upload/download, bid management, adcopy management), educating clients on BingaAds platform and tools. - Identify campaign optimisation opportunities.

Ireland

•Prioritize and qualify incoming leads from different sources: Website, Call sales Number and Online Events•Reach out to set of leads in specific verticals defined by Territory Managers and qualify them creating a potential customer profile •Inbound- Outbound calls •Define business approach for EMEA (Specially Spain and Portugal).•Account Manager for whole SMB EMEA.Creating contracts for renewals and user increases; cooperating across different international teams.•Researching and problem solving in order to resolve customer questions, concerns and issues.

Ireland

• Pre sale assistance: providing ad-hoc reports and liaising with account managers and various subsidiaries in the preparation of license and enhancement sales proposals to be presented to potential customers trying to meet customer business needs.• Post sale assistance: responding partners’ queries regarding internal policies and procedures and providing them with Add-on solutions developed, licenses’ financial history, end-customers set up reports and revenue activities reports.• Managing with direct escalations raised by reseller and sales departments by providing high quality and customer focused solutions in a timely and accurate manner • Keeping accurate records of business activities including detailed information on agreements/orders exceptions and queries, executive approvals as outlined by Legal & Finance departments• Auditing of processed credits, orders and contracts to ensure all legal requirements are met & documentation is completed

Brighton, United Kingdom

INTERNSHIP “Globocine International Pictures”. Brighton. ENGLAND. (Leonardo da Vinci Program). Responsibilities:

Dublin

• Develop/maintain Analytical Quality Control for batching by approving/disproving during production of all products. Adjust batches to meet specification if necessary• Ensured server was perfect before being sent to the customer• Ensure all finished goods are tested per the customer's testing requirements.• Communicate all "out of spec" to the Quality Assurance Manager, to determine proper disposition.• Ensure the process control and quality control is adequately staffed on a daily basis.

Master'S Degree, Advertising And Public Relations

Advance Course Google Adwords

Technical Advanced In Travel Agencies And Amadeus

Activities and Societies: 300hours