Egbert Chen（陳羿霖） Email & Phone Number

中國 上海市

Business & Experience Strategy and Management

Jumpstart Global is a non-profit organization dedicated to cultivating global entrepreneurial leaders and I was selected out of hundreds of candidates to join this Young Growing Program.

中國 上海市

I'm honor on the fast track in the company and I expect I will continue to delivery results, exceeding expectations.

中國 上海市

中國 上海市

• 【 Best Newcomer Award in 2022 】
• Project：NIO Car（Customer Lifetime Value Strategy）、WOW Design（Brand Experience Strategy）、 Mlily Mattress（Service Strategy and design a retail space）
• In close collaboration with Clients, working in agile and design thinking framework with team and experts.
• Internal Training：Desk research, Business Analysis, Project Management, Service Design, Brand Experience Strategies.
• Focused on Business Analysis, User Research, Omni-Channel Service Design, CX, UX Research

中國 上海市

• Lead Business analysts and collaborate with user research and experience design team.
• Provided the user behavior data analysis insights (Tableau and Excel) to support brand experience strategy planning.
• Supported customer lifetime value to plan the company's long-term strategy for leading electric vehicle company clients.

中國 上海市

• Responsible for User Research, Business & Data Analysis, Industry Research, Case Study training and Insight Presentation.
• Worked closely with principal investigator on traditional industries consultant project.
• Led an intern to analyzed industry and supported the research report issuance.
• Supported Development brand experience management product and accepted highly recognition from Senior Partner.
• Responsible for Service Design ＆ Structured Thinking course Instructor in College of Design and Innovation, Tongji University（QS World University Rankings 2021：16）

中國 上海市

• Analyzed the case study of experience design integrated with business strategy for traditional industries companies and find the new business logic to escalate the Human Experiences, and Brand relationship.
• Contributed to organization in developing the applicable user experience theoretical model, including ROX（Return On Experience􏲷）

台灣 Taipei City 台北

• Social Innovation and Business Consulting Group
• Responsible for Business & Customer Analysis, Industry Research, Service Design and Insight Presentation.
• Supported a transformation program for a wine retailer

中国 北京

• Managed 5 interns to propose sustainable investment strategy of AI technology by UX strategy, Research interview（ 6 Department Manager and 3 External Experts）, Scenario Design, Competitors Analysis and inspired COO.
• Coordinated with 10+ project manager and ensured projects were delivered on or ahead of schedule.

Taipei, Taiwan

• Initiate the first social innovation incubation counseling in Taiwan and helped 10 social Enterprise to grow 200% in one year.
• Led team to command three CSR & SDGs of multi-million NT dollar projects.
• Executed social issue of Japan nuclear disaster recovery curation, not only created 15,000 people visit the exhibition but also 10 news report like CNA, Yahoo and NHK.
• Negotiated with stakeholders over UI designer, programmer to collect requirements, provide user research findings and customization solutions.
• Held over 10 workshops in educational institutions, promoting United Nations Sustainable Development Goals through Design Thinking.
• Enforced digital marketing budget reached NT$ 300,000.

Taipei, Taiwan

• Implemented the research ability to assist 6+ NPO in the problem-solving strategies.
• Responsible for the disabled person issue in online promotion and inspired 10,000+ people participated in initiative.
• Set up website to collect pixel from users to modify marketing strategy of Google and FB advertisement.

Yunlin, Taiwan

1. Formulated for the five school Maker education course in Taiwan.2. Executed five workshops of 3D Printing in rural and remote school.

Shanghai, China

1. Assisted entrepreneurial teams to proposal writing and contact the entrepreneurial resource.2. Wrote twenty articles about entrepreneurship tools to the online website platform.3. Created daily reports for 100 days and weekly reports for 10 weeks.

Master, Graduate Institute Of Technology Management, Gpa 4.23/4.3

Activities and Societies: The Phi Tau Phi Scholastic Honor Society of the Republic of China• Business Analysis：Brand Strategy、Business.

Ntu Triangle Alliance - Intercollegiate Course, Critical Thinking And Problem Solving, A+

Teacher is former McKinsey & Company Consultant Manager - Method of thinking about business problems from McKinsey

Bachelor, Construction Engineering / Digital Building Of Bim, Top 1％ Of The Class

• Graduate Student Speaker • Graduate Representative • Student Representative • Speaker of Student Congress • Coach of Design Thinking.

Exchange Student, Civil Engineering

Activities and Societies: Design Thinking / Fablab Lab Shanghai / Tongji Venture Valley /Urban Political / Construction engineering