Egbert Chen（陳羿霖） Email and Phone Number
Hi! I’m Egbert. I am a UX Strategist, also the SDGs or ESG followers. I work at a pioneer in experience consulting group as a eXperience Consultant. and serve as Service Design ＆ Structured Thinking course in College of Design and Innovation, Tongji University.（QS World University Rankings 2021：16）for 2 years.My major is Business Analysis and Service Design. I have a variety of experience ranging from Problem Solving & Critical Thinking, Project Management, Customer Experience, Brand Strategy, Data Analytics, Marketing, and Operation.2016 - 2018, with 2 years of experience in Sustainable development Goals（SDGs） and Corporate Social Responsibility（CSR）for Online to Offline customer relationship operation, User Experience Design and Marketing Analytics.I love connecting with new people, you can reach me at hysky14@gmail.com
Bytedance
View- Website:
- bytedance.com
- Employees:
- 13149
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Business And Service Design ExpertBytedance May 2023 - Present中國 上海市Business & Experience Strategy and Management
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Jumpstart Youth Program MemberJumpstart Global 2019 - PresentJumpstart Global is a non-profit organization dedicated to cultivating global entrepreneurial leaders and I was selected out of hundreds of candidates to join this Young Growing Program. -
Experience StrategistTang Ux Sep 2022 - Aug 2023中國 上海市I'm honor on the fast track in the company and I expect I will continue to delivery results, exceeding expectations. -
Project ManagerTang Ux Feb 2022 - Aug 2023中國 上海市
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Senior Service Designer / Consultant Dept. Of Consumer BuTang Ux Sep 2021 - Aug 2023中國 上海市【 Best Newcomer Award in 2022 】• Project：NIO Car（Customer Lifetime Value Strategy）、WOW Design（Brand Experience Strategy）、 Mlily Mattress（Service Strategy and design a retail space）• In close collaboration with Clients, working in agile and design thinking framework with team and experts.• Internal Training：Desk research, Business Analysis, Project Management, Service Design, Brand Experience Strategies.• Focused on Business Analysis, User Research, Omni-Channel Service Design, CX, UX Research
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Experience Designer / Consultant Dept. Of Consumer BuTang Ux Mar 2021 - Aug 2023中國 上海市• Lead Business analysts and collaborate with user research and experience design team.• Provided the user behavior data analysis insights (Tableau and Excel) to support brand experience strategy planning.• Supported customer lifetime value to plan the company's long-term strategy for leading electric vehicle company clients.
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Service DesignerTang Ux Sep 2020 - Aug 2023中國 上海市• Responsible for User Research, Business & Data Analysis, Industry Research, Case Study training and Insight Presentation.• Worked closely with principal investigator on traditional industries consultant project.• Led an intern to analyzed industry and supported the research report issuance.• Supported Development brand experience management product and accepted highly recognition from Senior Partner.• Responsible for Service Design ＆ Structured Thinking course Instructor in College of Design and Innovation, Tongji University（QS World University Rankings 2021：16）
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Pta Of X Thinking InstituteTang Ux Oct 2019 - Aug 2020中國 上海市• Analyzed the case study of experience design integrated with business strategy for traditional industries companies and find the new business logic to escalate the Human Experiences, and Brand relationship.• Contributed to organization in developing the applicable user experience theoretical model, including ROX（Return On Experience）
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ConsultantJuji Consultant Company Apr 2019 - Jun 2020台灣 Taipei City 台北• Social Innovation and Business Consulting Group• Responsible for Business & Customer Analysis, Industry Research, Service Design and Insight Presentation.• Supported a transformation program for a wine retailer
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Data++ Strategy Center Project Management Intern旷视Megvii Jul 2019 - Aug 2019中国 北京• Managed 5 interns to propose sustainable investment strategy of AI technology by UX strategy, Research interview（ 6 Department Manager and 3 External Experts）, Scenario Design, Competitors Analysis and inspired COO create new team to implementation.• Coordinated with 10+ project manager and ensured projects were delivered on or ahead of schedule. -
Project LeadImpact Hub Network Jan 2017 - May 2018Taipei, Taiwan• Initiate the first social innovation incubation counseling in Taiwan and helped 10 social Enterprise to grow 200% in one year.• Led team to command three CSR & SDGs of multi-million NT dollar projects.• Executed social issue of Japan nuclear disaster recovery curation, not only created 15,000 people visit the exhibition but also 10 news report like CNA, Yahoo and NHK.• Negotiated with stakeholders over UI designer, programmer to collect requirements, provide user research findings and customization solutions. • Held over 10 workshops in educational institutions, promoting United Nations Sustainable Development Goals through Design Thinking.• Enforced digital marketing budget reached NT$ 300,000.• Investigated market trends and competitors analysis. -
Social Issue Research & Marketing InternLeft Brain Creative Marketing Co.,Ltd Jul 2016 - Sep 2016Taipei, Taiwan• Implemented the research ability to assist 6+ NPO in the problem-solving strategies.• Responsible for the disabled person issue in online promotion and inspired 10,000+ people participated in initiative.• Set up website to collect pixel from users to modify marketing strategy of Google and FB advertisement.
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FacilitatorIdf Yuntech Creative Factory Feb 2016 - Jul 2016Yunlin, Taiwan1. Formulated for the five school Maker education course in Taiwan.2. Executed five workshops of 3D Printing in rural and remote school.
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Tongji Incubator Of Brand Marketing Department Intern同济大学 Sep 2015 - Jan 2016Shanghai, China1. Assisted entrepreneurial teams to proposal writing and contact the entrepreneurial resource.2. Wrote twenty articles about entrepreneurship tools to the online website platform.3. Created daily reports for 100 days and weekly reports for 10 weeks.
Egbert Chen（陳羿霖） Skills
Frequently Asked Questions about Egbert Chen（陳羿霖）
What company does Egbert Chen（陳羿霖） work for?
Egbert Chen（陳羿霖） works for Bytedance
What is Egbert Chen（陳羿霖）'s role at the current company?
Egbert Chen（陳羿霖）'s current role is Experience Management ＠ByteDance // UX Strategy // Business Analysis.
What schools did Egbert Chen（陳羿霖） attend?
Egbert Chen（陳羿霖） attended 台湾科技大学, 台湾大学, 云林科技大学, 同济大学.
What skills is Egbert Chen（陳羿霖） known for?
Egbert Chen（陳羿霖） has skills like Service Design, 以用戶為中心的設計, Facebook Marketing Strategy, User Experience, Xmind, Microsoft Powerpoint, Event Planning, 使用者體驗設計, Service Innovation, 领导力, 數位行銷, Business Analysis.
Who are Egbert Chen（陳羿霖）'s colleagues?
Egbert Chen（陳羿霖）'s colleagues are Natasha Jesslyn Pangudi, Jinqiu Du, Kevin Mertens-Rowan, Varsha Rao, Claire Wan, 戎禹蒙, Achmad Hadzami Setiawan.
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