Gaye Ege Izci Email & Phone Number

Vienna, Austria

Ankara, Türkiye

• Oversaw the nearly 40 SaaS projects, maintaining a strategic focus to align with customer needs and fintech industry standards.• Developed high-quality solutions within a day to address urgent and critical last- minute regulatory requirements in the banking sector.• Achieved significant project outcomes, saving the financial bank nearly $1M and enhancing operational efficiency.• Delivered regular weekly and monthly briefings on project progress, milestones, and challenges directly to C-Level executives, ensuring strategic alignment and transparency.• Enhanced testing processes by integrating end-to-end testing before deployment to the client's environment, significantly boosting both prestige and success rates.• Managed the reconfiguration and onboarding of web-based applications for five major clients, overseeing architectural structures, authentication processes, and all related activities to successfully launch products.• Created, maintained, and organized the product backlog into incremental releases, drove acceptance testing, led Agile ceremonies, and ensured all projects achieved at least 95% of their objectives, enhancing operational success and customer satisfaction.•Decreased payment processing time from 3 weeks to 20 seconds for payments between third parties and financial banks with the first implementation applied at Vakifbank.•Increased average resolution time by 25% of Automized Ticket Assignment System by introducing penalty system for real estate companies.•Shortened the duration for placing a mortgage on real estate from 10 days to 5-6 hours by launching the Online Mortgage System, transitioning manual processes to API-based integrations.•Implemented Scrum methodology for a new product, driving the adoption of agile practices company wide.•Transitioned project management to JIRA, developed workflows, and administered permissions.

Ankara, Turkey

• Steered cross-team dialogues and energized stakeholder meetings to effectively align and achieve project goals, demonstrating exceptional leadership and collaboration.• Performed end-user interviews, leading requirements gathering sessions, and User Acceptance Testing for various projects and with different customers.• Oversaw quality testing for projects, including API integrations using tools like SoapUI and Postman, achieving a 95% pass rate on first attempt to ensure superior product functionality.• Developed a decision support system (DSS) that evaluates financial banks' customerperformance, determining their eligibility for future partnerships and saving the bank time, money, and prestige.•Optimized the Automated Ticket Assignment System for a major client, resulting in a 25% time and cost savings.•Implemented a Performance Report System for financial bank customers, leading to a 5% revenue increase.•Initiated new product features based on customer needs, market conditions, and technological advancements.•Collaborated closely with customers to understand their requirements, offer continuous support, and refine the MVP through weekly meetings.•Managed B2B SaaS products following SDLC processes, involved in all stages of project management and development.

I contribute education of children aged between 7-14 in both academic and social ways by leading them to think from broad perspectives.Eğitim Gönüllülerinin faaliyet gösterdiği farklı birimler var. Benim gönüllü olduğum eğitim parkında, TEGV bünyesindeki etkinlikleri çocuklarla beraber işleyerek, etkinliklerde ki kazanımın en etkili biçimde aktarılmasını sağlıyorum.Bu sayede çocukların düşünme becerileri gelişiyor ve geleceklerine katkı sağlamış oluyorum.

I conducted my graduation project with my five friends; we completed the "Fuel Supply Chain Optimization and Decision Support System Design" project with Shell Turkey. My duty was to automate operational level updating, control mathematical models, report all steps of the project, and do all communication between Shell, our team, and Bilkent. Our task is ranked in the top 8 in 21, and it is qualified to present at the project fair.Bitirme projemiz olan "Akaryakıt İkmal Optimizasyonu ve Karar Destek Sistemi Tasarımı" projesini Shell Türkiye'yle gerçekleştirmemiz sonucunda okulumuzda gerçekleştirilen sanayi odaklı 21 proje arasında ilk 8 içine girerek 15. Sanayi Odaklı Proje Yarışması ve Fuarı'nda projemizi bütün katılımcılara sunma şansı elde ettik. Benim bu projedeki görevim operasyonel verilerin güncellenmesinin otomatikleştirilmesi, matematiksel modellerin kontrolü, projenin her aşamada raporlanması ve aynı zamanda Shell, proje ekibi ve Bilkent arasındaki iletişimi kurmaktı.

I worked specifically in Lean Production Systems. I worked on three different cells to apply and improve lean manufacturing applications.Stajımda yalın üretim sistemleri üzerine çalıştım ve bana atanan 3 hücrenin yalın üretim açısından kontrolu ve iyileştirilmesi üzerine çalıştım.

İstanbul, Türkiye

I won this internship opportunity by getting a 1st degree in Alarko Case Competition held at Bilkent University in February 2016. During my internship, I got a chance to learn organizational structures and how work is done in the real world.Gönüllü stajım olan bu stajı Alarko'nun Bilkent'te düzenlediği Vaka Yarışmasında 1. olarak kazandım. Bu staj sırasında holding yapısını ve gerçek hayatta işlerin nasıl ilerlediğini öğrenme şansı elde ettim.

Executive Mba, Engineering/Industrial Management

2,97, Industrial Engineering

85,33

Activities and Societies: Puhu Bilim Şenliği Organizasyon Komitesi, Tiyatro Topluluğu (2008-2010)