Elizabeth Geren Email & Phone Number

Knoxville, TN, US

Knoxville, Tennessee, United States

Oversees team of 8 people who arrange travel accommodations for the demanding Film and Television industry clients while also working own set of productions.  Focused on delivering high quality results and client satisfaction, while maintaining a positive and professional management style under pressure, in a dynamic and fast-paced environment.  Work.

Knoxville, Tennessee, United States

Film/TV Account Manager is responsible for arranging travel accommodations for demanding film/tv industry clients.  Focused on delivering client satisfaction, while maintaining positivity and professionalism under pressure.  Serves as a trusted liaison and “go-to” resource between clients and all hotel vendors to ensure all the details related to the.

Knoxville, TN

• Play significant role as trusted liaison and "go-to" resource for clients and other hotel departments to ensure professional and timely administration of all details pertaining to event planning and logistics. Lead new.
• Leveraged exceptional expertise for meeting/exceeding $1 million in guestroom bookings and $150,000 in banquet sales on a yearly basis across designated market segments.
• Contributed efforts towards consistently attaining or exceeding quarterly and yearly revenue targets ($1.5 million+) with sharp focus on diverse market categories, such as associations, social, religious, fraternal.
• As group sales manager, collaborated with sales and revenue management teams to boost company profitability by organizing room blocks, meetings, and special events for 320-room conference hotel with 14K square feet of.

Knoxville, TN

• Provided remarkable assistance to General Manager in development of budget to ensure effective utilization of required resources. Analyzed company's overall revenue and expenses via P&L management. Assisted.
• Increased the hotel's STR ranking from 4 to 1 or 2 on weekly and monthly basis, while ensuring successful business growth in competitive markets.
• Directed and maintained group bookings and transient corporate accounts to manage 129-room conference hotel with 3,800 square feet of event space and the potential to host groups of up to 120 people.
• Fostered strategic and continuous community and membership relationships by partnering with area Visitors Bureaus, Chambers of Commerce, Knoxville Hospitality Association, and the University of Tennessee.

Bloomington, MN

• Appointed to support the sales department in the redevelopment and execution of creative, fresh property sales strategies in order to generate new and profitable business prospects. Forged long-term business.
• Played pivotal role as Group Sales Manager to supervise 472-room airport and conference hotel with over 19K sq. ft. of event space to host up to 650 guests.
• Developed and executed comprehensive action plans for each market segment (associations, government, travel, and social) through coordination with Director of Sales on daily basis.
• Employed outstanding leadership acumen to manage sales team in surpassing annual revenue goals in the first 12 months in the role.

Knoxville, TN

• Spearheaded cross-functional teams, led a 7-person sales, catering, and reservation staff. Supervised monthly revenue forecasts and control labor costs by collaborating with General Manager. Provided performance-driven.
• Achieved over $1 million+ group room sales reservation through implementation of best practices in 2016.
• Enabled sales team in identification of new business prospects in the corporate, government, local associations, and city-wide events sectors.
• Promoted to senior positions on showcasing remarkable efforts with increasing leadership roles for 378-room conference hotel serving corporate groups and large events for up to 1200 guests.
• Developed and maintained long-term commercial partnerships with the Knoxville Visitors Bureau, Knoxville Chamber of Commerce, Knoxville Hospitality Association, and University of Tennessee.

Knoxville, TN

• Aided Director of Sales in identifying and closing new business with corporate, government, and entertainment clients, while concurrently directing 4-person sales staff members. Played critical part in revenue strategy.
• Supported sound business decision-making by developing and maintaining detailed weekly and monthly reports to facilitate senior management.

Knoxville, TN

• Assigned with increasing revenue and lowering costs for 5-10 monthly meetings and special events held in 30K square foot meeting space on site. Spearheaded new business development initiatives by performing 100+.
• Utilized professional communication skilled to develop and negotiate profitable contracts to ensure adequate legal representation for the client and the hotel.
• Boosted awareness by formulating promotional materials for onsite tradeshows. Planned and organized multiple events at the same time for groups ranging from 15 to 500 people.

Knoxville, TN

• Directed, guided, and supported team of 15-person staff on daily basis, with additional help throughout seasonal peaks. Administered staff hiring, training, development, and individual performance management with keen.
• Achieved #1 guest satisfaction score (out of 26 Columbia Sussex properties) and #26 ranking (out of 330 Marriott properties) in the first six months.
• Ensured seamless overall operations by managing daily activities of all food and beverage outlets, including the bar, restaurant, room service, and concierge lounge.