Arman Egiazarian Email & Phone Number

Yerevan, Am

Yerevan, Armenia

• Conducting Enhanced Due Diligence (EDD) when dealing with high-risk transactions or when there are various indicators or warning signs present.• Investigating, monitoring and reporting suspicious financial activities.• Conducting a range of transaction monitoring and screening activities to identify potential risks related to money laundering, terrorist financing, and sanctions violations.• Collaborating with correspondent banks and other financial institutions to address Compliance issues, completing questionnaires, and replying to different requests.• Analyzing legislation related to AML, CFT, and sanctions for detailed understanding and incorporation into the organization’s processes.

Yerevan, Armenia

Managing team within the contact center. Managing different complexity customer contacts in a contact center environment, typically on multiple products and or propositions and via applying the required skills and abilities to engage with customers across multiple segments through voice and written channels. Organizing team contribution to trading performance of the business, via ensuring safe growth. Ensuring appropriate risk management environment within the team. Contributing to Contact Center control environment via handling quality checks and different complexity decision making. Ensuring high-quality customer experience environment throughout the customer relationship life cycle.

Yerevan, Armenia

Providing a range of suitable services and products to customers during inbound and outbound calls and via Internet Banking services. Collaborating with team members and other colleagues to ensure good customer experience and needs fulfillment.

Moscow, Russia

Providing online consultation for the clients regarding currency regulation and currency control, preparing necessary documents for currency control, preparing and controlling currency transfers, performing data entry.

Moscow, Russia

Carrying out inspections of compliance by residents and non-residents with acts of currency legislation of the Russian Federation and acts of currency regulation bodies in accordance with the Federal Law No. 173-FZ of 10.12.2003. Making Records of administrative offenses in case there are detected violations in accordance with the Code of administrative offenses of the Russian Federation.

Moscow, Russia

Carrying out in-house tax audits in accordance with article 88 of Tax Code and internal procedures for various taxes.

Master'S Degree, Business Law

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, Management