- Crafting a stimulating and engaging environment for both customers and staff.- Leading recruitment efforts and training programs to build a strong and cohesive team.- Identifying and researching potential clients for partnerships, driving the end-to-end sales process.- Developing and maintaining strong client relationships, particularly in B2B settings.- Creating a comprehensive SOP Management Plan for stakeholders to streamline operations.- I successfully managed partnerships with nine major hotels, 17 cafes, and over 30 boats in Labuan Bajo, demonstrating my ability to handle complex projects and foster meaningful business relationships.

- Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations- Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality- Reviewing financial reports to identify ways to improve profitability- Person in charge for any upcoming events or promotions including KOL campaign & social media- Reviewing menus with chefs to ensure food quality standards are being met- Managing the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times- Hiring and training new employees and new product that coming, as well as terminating workers who are consistently underperforming or disruptive. Than explaining about new SOP in every new season in every single month.- Maintaining communication with vendors to ensure that- Food supplies are adequate and prices are competitive- Establishing long-term business goals and objectives to improve the overall performance of the restaurant- Make and reviewing new SOP- Support marketing director in delivering effective programs that achieve company and client objectives- Assist with initiatives that drive brand awareness, trial, and distribution, including day-to-day execution of marketing campaigns, promotions, and sales support- Support the development of sales and marketing materials, adapting scopes, timelines, and deliverables for maximum benefit- Build skill set and engage in ongoing education for the company- Present company profile and profit to investor

- Responsible for providing businesses and individuals with sound advice regarding their financial planning and investments.- Meeting with clients to establish their needs and obtain financial statements, using financial statements and legislation to developfinancial plans to maximize profitability or reduce debts and researching investment opportunities for clients

- Developed new and low-performing sales associates, educating them on sales methodologies as they applied to store offerings.- Supported sales floor by implementing process improvements.- Direct sales floor activities, ensuring excellence in customer service and resolving store level problems.- Establish sales goals, manage budgets, devise sales forecasts, and consistently maximize sales and profits.- Oversee personnel management, interviewing, hiring, training, mentoring/coaching, and evaluating.- Creating daily business report.

- Training, mentoring/coaching and evaluating barista's performance.- Manage merchandise selection, window displays, and stocking,working directly with vendors. Key contact with suppliers/vendors, securing key business agreement. - Maintained price accuracy of goods and ensured adequate stock levels. Creating daily business report.

- Greeted customers and took their orders, filled orders, and corrected errors. Preparing, making beverages and cleaned work area. - Open and close the store, ensuring store cleanliness and security. Record and monitoring daily inventory such as food and merchandise. - Direct sales floor activities and ensuring excellence in customer service

Sponsorship Team