Senior executive with proven record of success achieving revenue, profit, and business growth objectives within start-up, turnaround, and rapid-change environments. Extensive experience with safety regulations, risk management and business restructure in transportation industry; highly successful in building relationships with upper-level decision makers, seizing control of critical problem areas, and delivering on customer commitments. Customer focused and performance-driven. Led and motivated… Show more Senior executive with proven record of success achieving revenue, profit, and business growth objectives within start-up, turnaround, and rapid-change environments. Extensive experience with safety regulations, risk management and business restructure in transportation industry; highly successful in building relationships with upper-level decision makers, seizing control of critical problem areas, and delivering on customer commitments. Customer focused and performance-driven. Led and motivated team comprised of more than 6 employees and managed P&L for business exceeding $5 million revenue. Show less

Played a key role in structuring and implementing programs and policies in the areas of training, compensation structures, incentives and new-employee orientation.Fostered a teamwork environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind company’s employee-retention rate of 76% within an industry where high turnover is the norm.Wrote employee manual covering company policies, disciplinary procedures, code of conduct… Show more Played a key role in structuring and implementing programs and policies in the areas of training, compensation structures, incentives and new-employee orientation.Fostered a teamwork environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind company’s employee-retention rate of 76% within an industry where high turnover is the norm.Wrote employee manual covering company policies, disciplinary procedures, code of conduct, FMLA policy and benefits information.Introduced company’s first formal performance review program, creating a flexible and well-received tool.Trained 12-member sales team on sales techniques and strategies. Reworked new-hire orientation program to include HR information and company resources.Co-developed company’s compensation module to improve high talent retention and career pathways.Improved profits by 20% Show less

Led program management for several insurance products, including efforts up to commercial launch and subsequent new features and maintenance updates. Drove definition and scheduling of projects goals, milestones, deliverables, and dependencies across functions. Followed with progress tracking and issue resolution plans to ensure on-time completion with high quality. Provided frequent communications on project activities, progress against plan, critical program risks and… Show more Led program management for several insurance products, including efforts up to commercial launch and subsequent new features and maintenance updates. Drove definition and scheduling of projects goals, milestones, deliverables, and dependencies across functions. Followed with progress tracking and issue resolution plans to ensure on-time completion with high quality. Provided frequent communications on project activities, progress against plan, critical program risks and issues.Mentored technical and business leads on program management skills. Show less

Developed and implemented sales programs, profit and loss strategies.Maintained relationships with drop ship and wholesale vendors to support clients like Overstock, Home Depot, Sears, Rakuten with negotiations on contract terms for both sides and timely delivery process.Developed database directory for more than 50 online retailers.Created product information packages for vendors including product descriptions, images, and pricing. Ensured all information copy, product and… Show more Developed and implemented sales programs, profit and loss strategies.Maintained relationships with drop ship and wholesale vendors to support clients like Overstock, Home Depot, Sears, Rakuten with negotiations on contract terms for both sides and timely delivery process.Developed database directory for more than 50 online retailers.Created product information packages for vendors including product descriptions, images, and pricing. Ensured all information copy, product and non-product were updated and accurate.Regularly reviewed competitive websites in terms of product range, marketing initiatives including functionality and customer reviews.Organic Online Lead Generation.Demonstrate excellent written and oral communication skills.Maintain operational compliance with company's policies, practices, procedures, and regulations Show less

Worked with Sales Manager to develop and execute a detailed merchandise sales strategy for wholesale industry, that will meet or exceed annual sales and profit goals.Worked with Sales Manager to establish a new business pipeline of opportunities that will extend sellers brands nationwide. Analyzed sales data to establish specific wholesale product categories to meet sellers goals.Partnered with internal business partners to deliver wholesale merchandise solutions on tight… Show more Worked with Sales Manager to develop and execute a detailed merchandise sales strategy for wholesale industry, that will meet or exceed annual sales and profit goals.Worked with Sales Manager to establish a new business pipeline of opportunities that will extend sellers brands nationwide. Analyzed sales data to establish specific wholesale product categories to meet sellers goals.Partnered with internal business partners to deliver wholesale merchandise solutions on tight timelines.Developed customer specific wholesale merchandise proposals with detailed price estimates.Proved to have good financial skills and the ability to manage cost activities across multiple projects.Managed numerous projects with varying deadlines from inception through completion.Excellent project management skills and attention to process flow.Managed, organized, tracked, and processed orders daily, in partnership with customer and internal business partners.Limited travel, as required by business needs.Supported other custom merchandise programs and initiatives, as needed. Show less