Eglin Duong Email & Phone Number

Novato, Ca

United States

• Successfully worked with Microsoft experts to migrate 10,000 users, mobile and shared resource objects into Office 365 Enterprise.• Directed local Windows, network, security and support teams to ensure successful migration, protection and continuation support of Office 365 services. • Utilized Azure, Exchange, AD tools and PowerShell to complex multi domain, hybrid environment. • Offered 24x7 Tier 3 support and direction for complete Office 365 architecture covering Exchange, SharePoint, Skype for Business, Azure, MFA, Conditional Access, Intune, DLP, LRS/SRS and Proofpoint. • Focused on end-point usability, vulnerability, and security with desktop images, patch deployments, encryption, mobile management and end-point management applications.• Created efficient procedures that saved Toyota an estimate of $750,000, including discovery of noncompliant licenses procedures and implementation of a cleanup and control process.• Continued work remotely during the last 2.5 years of Toyota’s HQ move from CA to TX successfully maintaining full responsibilities supporting user, Windows server and Office 365 migration.• Developed, maintained and enforced user identity management policies in local AD.• Designed and implemented application servers to manage over 15,000 end-points.• Experience with enterprise change management procedures.• Partnered with Information Security team the ensure end-point and services stayed compliant with Federal Regulations for Financial Institutions (FINRA, SOX, NYDFS). Daily routine also required knowledge VMWare vCenter operations, Active Directory, DISM, SCCM, BitLocker, Avecto Defendpoint, PDQ, MSSQL, AirWatch, Salesforce, Skype Conference Rooms, LAN/WAN troubleshooting, DNS, DHCP, VOIP, desktop image creation, change management, ThinApp creation, Outlook, Windows 7, Windows 10, MacOS, IOS, Android.

Culver City, Ca

• Graphic Design using Adobe Photoshop, Illustrator.• Web design and development with PHP, Ruby on Rails, CSS, HTML 5, JavaScript.• Designed and implemented Windows Server, network and firewall solutions.• Digitized 50% of a business’ daily process with a web-based workflow and ticketing system integrated with Salesforce for cost savings, efficiency and growth.• Utilize best practices to harden web site security.

Torrance, Ca

• Managed technical team for enterprise migrations: Y2k, OS, desktop, laptops.• Tier III support for over 100 deskside technicians.• Built Desktop images for distribution of over 10,000 workstations.• Created software packages and automation scripts

Lake Forest, Ca

• Support HP Proliant servers• Trained team to build custom PC workstations.

Indianapolis, Indiana Area

• Built inventory and invoicing database. • Trained team to build and support Windows PC's.• Designed and implemented complete LAN solution, Windows Server and network hardware.

Computer Science

Industrial And Product Design

Computer Science