Eric Martinelli Email & Phone Number

Las Vegas, Nevada, United States

Lead strategic operations development plan for opening resort and establishing three Zouk Nightlife venues. Facilitate in training staff and developing sports bar as well as fine dining restaurant to meet customer’s expectations. Implemented unbiased culture with staff charity by organizing team-building events, acknowledging employees, and empowering each with freedom of providing feedback. ● Launched resort worth $5B in Las Vegas amid supply chain threats, pandemic, and declined labor market.● Met all first-year budget of newly operated resort, while developing a culture driven environment

In my role as Nightlife and Events, I identify and manage liquor distributors and leaders by creating personal connection across the industry to hire potential employees. I achieve optimum satisfaction of customers and employees by dveloping and promoting acomfortable and safe environment. I examine company's P&L condition for specified period of time by comparing total revenues to total costs and expenses. I communicate with a team to restore The Borgata back to running order after COVID shutdown by creating outdoor dining experiences, creating safe environment for guests and staff members, and prioritizing H&S condition.Here is a list of my key accomplishments:• Established a new business pipeline and boosted sales growth through development and management of sports book and restaurant during legalization of sports betting in Atlantic City.• Reopened the Hotel after COVID shut down with priorities to keeping safe, clean, and fun environment.• Exceeded financial goals for multiple venues such as BetMGM Sportsbook and Bar, Borgata Beer Garden, Level One Cocktail Lounge, Premier Nightclub.• Recovered 90% of sales YOY during pandemic with 35% occupancy and social distance seating.

In my previous role, I have accomplished set targets associated with stores' business sectors by mentoring teams and developing inspirational work environment. I have analysed customer needs/wants and accordingly delivered suitable solutions to build brand loyalty. Build positive workplace environment to reduce employee stress. I have performed market analysis to identify methods of maximising customer satisfaction and retention level.Some of my key achievements:• Enhanced brand loyalty, delivered set results, and enrich customers' lives by driving staff to exceed customer experiences.

I have enhanced sales-related core-skills of staff personnel by delivering effective training sessions; exceeded all financial goals. I have delivered strategic leadership to a sales team from setting to accomplishing goals and providing incentives to evaluating employee performance. I have ensured seamless business operations through effective team leadership, people management, and strategic planning.Key contributions:• Developed advertising and promotional material with collaborating with marketing department to increase sales revenue.• Reduced additional cost factors and consistently increased sales revenue; gained promotion to new venue.• Gained companywide recognition for team building projects and community service outings.