Egor Firsov Email & Phone Number

Limassol, Cyprus

Cyprus

• Streamlined the onboarding process for new customers of internet acquiring products
• Optimized sales processes
• Implemented an omni-channel client acquisition strategy
• Increased Customer Satisfaction Score by 10%
• Established and managed a team comprising 3 product analysts and 1 business analyst
• Collaborating with cross-functional teams, including marketing, development, sales and design

Moscow City, Russia

• Streamlined the omnichannel strategy of communications in acquisition channels (about 30 000 new b2b customers per month through these channels) for b2b products
• Managed a team of 9 people (7 product analysts and 2 business analysts)
• Led my team to launch approximately 50 A/B tests in order to determine the most effective communication strategy for conversion.
• Successfully scaled the most effective tests, resulting in more than 10 million rubles in additional monthly NPV.
• Collaborated with the performance, marketing, and sales teams to double customer acquisition.

Moscow City, Russia

• Created strong team of product analysts (from 1 to 5)
• Organized planning and team workflow
• Optimized acquisition channels to NPV-positiveMain skills and responsibilities:
• Customer Attraction
• Mentoring and development of product analysts
• Hiring product analysts (50+ interviews, 15+ analysts hired)

Moscow, Russia

• conducting A/B tests
• сreated dashboards to visualize the acquisition funnel.
• analyzed acquisition channels
• optimized NPV negative acquisition channels to NPV postive