Director Of Information Technology
Alameda, California, United States
•Designed and rebuilt the technical infrastructure of 21 retail and outlet stores in three months. Quick turnaround of wiring, routers, racks, switches, and computers resulting in enhanced email, remote printing, real-time POS integration, and remote support.•Strategically planned and swiftly executed a seamless conversion of 500 user email system including training packages, upgrading of all hardware platforms, and integrating the system with the remote parent company•Successfully led the logistically complex relocation of the entire data center from West to East Coast, with zero downtime for 130,000 users, completing systems integration over one weekendSeamlessly integrated ERP, SQL Database, and EDI Mapping into a unified system, interfacing them with an existing email error-reporting system and user-friendly reporting tools, supporting communications among e-commerce partner sites, customer ordering systems, and distribution centers.•Restructured and streamlined a broken global supply chain. Steps taken: eliminating ordering deficiencies, restructuring networking communication between factories and shipping companies, re-centralizing of the supply chain to the US, and uniting multiple stakeholders together under one virtual roof to render solutions that optimize the supply chain process. Result: a 6-month improvement in on-time delivery from 55% to 98%