Ehab Ebrahim Email and Phone Number

 The Regional –General Operation Manager is the primary Commercial representative of the company within a Region. Leading all the Operational aspects of his region to deliver Company targets (Organization engagement, Sales, Cost, margin, Customer Satisfaction, Compliance, etc.), in line with Company’s Values and policies. The Regional –General Operation Manager leads a multifunctional team (Sales/ Finance/ HR/Maintenance/VM/…), in collaboration with concerned HQ Divisions (Matrix… Show more  The Regional –General Operation Manager is the primary Commercial representative of the company within a Region. Leading all the Operational aspects of his region to deliver Company targets (Organization engagement, Sales, Cost, margin, Customer Satisfaction, Compliance, etc.), in line with Company’s Values and policies. The Regional –General Operation Manager leads a multifunctional team (Sales/ Finance/ HR/Maintenance/VM/…), in collaboration with concerned HQ Divisions (Matrix Organization). Working hand-in-hand with the Regional Admin. Mgr to build sustainable relationships with all external stakeholders (MOH, MOL, Universities, Service providers, etc.) Sets and monitors SMART objectives for direct reports Leads his people development, through appropriate training and supervision, in collaboration with concerned Divisions (Matrix model) Leads various people motivation and communication activities (regular Communication, Off-site meetings, Rewards, etc. Works hand-in-hand with concerned Divisions on Corporate initiatives (Promotions, VM activities, Mystery Shopper, Rollout of new systems, New Services, etc.) Recommends potential new areas for Expansion to the Network Expansion team  Provides timely information about any competitive activities within his regionDirect reported to Operation V.P.Leading + 700 direct and indirect employee. Show less

 Lead supervisors and sales team to achieve area sales budget. Lead supervisors and sales team to achieve area budget of profitable items’ sales and manage the performance in waste and cost reduction. Develop supervisors to reach peak performance through evaluation and coaching. Forecasting & proper sales budget distribution all over area pharmacies  Regular revision for area, supervisors and pharmacies performance and setting plans to assure maintaining peak performance… Show more  Lead supervisors and sales team to achieve area sales budget. Lead supervisors and sales team to achieve area budget of profitable items’ sales and manage the performance in waste and cost reduction. Develop supervisors to reach peak performance through evaluation and coaching. Forecasting & proper sales budget distribution all over area pharmacies  Regular revision for area, supervisors and pharmacies performance and setting plans to assure maintaining peak performance.  Setting of optimum Stores’ working hours and sales team duty hours and regular review. Assure proper Manpower allocation & utilization. Evaluation of new locations.  Ensure supervisors’ follow up role and sales team compliance with company policies and procedures. Improve interdepartmental communication through regular communication meetings and sharing in monthly team building activities with supervisors and sales team. Follow up and ensure the commitment of other departments with the approved SLA with store operation & solving the escalated issues. Monthly items’ demand review planning. Participation in the selection of the new pharmacists & new supervisors Give regular market feedback (competitors, new location, new items, changes...et Observing closely the competitors activities & promotions Ensure company visions in footprint in my territory Show less

Manage the area sales team to achieve company objectives including sales targets and increasing profitability. Furthermore conducts sales analysis, and develops strategies to optimize working hours, inventory, manpower, as well as to increase staff retention