● Led full-scope of strategy and operations for Business Banking (up to $5M), SBA, and healthcare business accounts (up to $10M); held high-level responsibility for ~1K employees across 18 markets. ● Oversaw division sales, marketing, products, credit, and talent strategies & programs; produced direct expense reduction and proactive revenue generation by collaborating with CFO regarding line of business optimization.● Aligned sales channels for payment solutions and lead industry in Merchant and Treasury Management (TM) penetration across footprint as well as emerging markets. ● Drove division’s high performance and resilience during turbulent times by reducing financial & operational risk via continual assessment and optimization of processes, strategies, and structures. ● Built strategic alliances and capitalized on economic factors/market trends to maximize production, create stabile revenue streams, and target spending. ● Maintained customer centricity by working with regional managers and cross-functional teams to invigorate business development activities and position teams to exceed goals.● Empowered & mentored staff across sectors by championing employee engagement and accepting community-oriented leadership positions. Founded and launched Minority Business Segment for PNC in 2021.Select Achievement● Led Business Banking division to deliver 12% growth to PNC Bank income and 37% to retail banking.● Built and managed complete SBA organization recognized among top 10 banks nationwide. ● Managed integration of complex, high-value acquisitions; delivered conversion on-time and with minimal widespread outages or complications.● Expanded payment processing revenue 122% after launching new strategy targeting small businesses.● Achieved #3 ranking for PPP volume, supporting 67K with 1.5M jobs funded.● Earned #1 ranking in employee engagement three times.● Formed collaborative partnership with Care Center leadership to establish it as profit center'.

● Recruited to transform employee engagement and territory performance within West territory’s nine markets.● Implemented culture improvement & staff feedback loops to integrate employee voice within company programs and career development initiatives.● Stabilized territory and boosted recruitment; partnered with regional presidents on hiring, succession roadmap, and go-to-market strategies.● Recognized for direct influence on development of future company leaders via coaching and education.

● Owned strategy, performance, and operations for Retail Micro-Segment within Business Banking division. ● Founded Micro-Segment structure/team with two Territory Executives each managing Market Acquisition Leaders; provided oversight for related programs, staff training initiatives, and business development activities. Select Achievements● Boosted branch productivity double and triple-digits in DDA, lending, card, merchant services, and treasury management. Increased revenue 466% in two years by pivoting branch activities to focus 50% on Business Banking.● Freed Branch Managers and employees to pursue Business Banking initiatives by migrating 40% over-the-counter transactions to alternative channels such as remote & mobile deposit. ● Challenged risk team to improve cross-channel transaction monitoring, increasing organizational risk tolerance 75%.

● Established retail distribution network as divisional leader in revenue, efficiency, and productivity within largest-to-market; led strategy and performance improvement within Philadelphia, South Jersey, and Delaware markets.● Guided division operations and business development activities at 173 branch offices with 1.2K+ employees.● Won stakeholder buy-in and promoted enrollment & engagement by translating vision into relevant, actionable plans. ● Recognized as effective change leader across organizational structures.Select Achievements/Awards● Delivered highest revenue per banker nationwide, winning Prestigious PNC “Circle of Excellence” five times.● Additional honors include 4-Time PNC Summit/Chairman Circle Member; Minority Business Leader by Philadelphia Business Journal (2013); Great Workplace (2013, 2015) & World Class Inclusion Manager (2013), Gallup.

● Promoted to oversee Business Banking division within Greater Maryland (Washington D.C.) Territory after successfully steering two high-value mergers and acquisitions (M&As).● Held high-level oversight for 65 staff across 11 regions and 160 branches with $1.1B total business banking deposits.● Enabled company expansion into Southeast region and propelled book of business growth after developing & implementing strategic plan within first six months

Senior Vice President - Regional Manager, Territory and Regional Sales Manager,Sector Sales Manager, Business Banker, Branch Manager.