Ehab M Email and Phone Number

With over 5 years of work experience, I am a passionate and skilled retail officer who specializes in financial analysis, data analysis, and account management. I work at Emirates NBD, one of the leading banking groups in the Middle East, where I help customers achieve their financial goals and aspirations. I value integrity, innovation, and customer satisfaction, and I strive to deliver high-quality products and services that meet the diverse needs and expectations of our clients. I also bring a unique perspective and experience as a hardware software specialist, which enables me to leverage technology and data to optimize processes and outcomes.As a retail officer at Emirates NBD, I am responsible for marketing and selling ENBD products, such as personal loans, auto loans, and credit cards, to new and existing customers. I build and maintain customer bases, keeping current customer plans up to date and staffing new clients on an ongoing basis. I also explain and document to clients the types of services that we provide and the responsibilities that we have as financial advisors. Moreover, I handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. I use various methods and tools to provide accurate, valid, and complete information, and I follow communication procedures, guidelines, and policies. I always go the extra mile to engage customers and build sustainable relationships and trust with them.