Ehab Rafaat is a Sales Director at Lemans Auto at Lemans Auto.
Lemans Auto
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Sales DirectorLemans Auto Apr 2023 - PresentCairo, EgyptManaging all sales and showroom operations• Develop and executes strategic sales plans to achieve sales targets.• Leadership and development of direct reports and creating clear performance goals/expectations, a high-level of accountability, and recognition for performance results. Which will be translated into daily reports to be shared with the Chairman• Meets sales financial objectives by forecasting requirements, preparing updated pipeline, analyzing variances, initiating… Show more Managing all sales and showroom operations• Develop and executes strategic sales plans to achieve sales targets.• Leadership and development of direct reports and creating clear performance goals/expectations, a high-level of accountability, and recognition for performance results. Which will be translated into daily reports to be shared with the Chairman• Meets sales financial objectives by forecasting requirements, preparing updated pipeline, analyzing variances, initiating corrective actions• Coach salespeople on best practices and provide advice and guidance to improve sales performance.• Provide continuous, constructive feedback for sales team, monitor and evaluate their performance.• Rregularly liaise with the business development department to ensure customer retention and seeking out new sales prospective.• Maintains a strong focus on satisfaction of all customers through reviewing the monthly customers feedback report and take the necessary actions to increase the satisfaction level. Show less
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Retail Sales ManagerAbou Ghaly Motors Feb 2012 - Apr 2023Cairo, EgyptSubmitted reports to Brand general manager to aid in business decision-making and planning.• Kept orderly and accurate accounting records by monitoring sales documentation.• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.• Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.• Analyzed data and profit and… Show more Submitted reports to Brand general manager to aid in business decision-making and planning.• Kept orderly and accurate accounting records by monitoring sales documentation.• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.• Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.• Analyzed data and profit and loss statements to compose store budget.• Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.• Collaborated with team members to achieve target results.• Resolved problems, improved operations and provided exceptional service.• Managed team of employees, overseeing hiring, training and professional growth of employees.• Increased customer satisfaction by resolving issues. Show less -
Sales ManagerUnionaire Group May 2010 - Dec 2011Cairo, EgyptDeveloped and implemented performance improvement strategies and plans to promote continuous improvement.• Carried out day-to-day duties accurately and efficiently.• Prepared variety of different written communications, reports and documents.• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.• Resolved problems, improved operations and provided exceptional service.• Led projects and analyzed data to identify opportunities for… Show more Developed and implemented performance improvement strategies and plans to promote continuous improvement.• Carried out day-to-day duties accurately and efficiently.• Prepared variety of different written communications, reports and documents.• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.• Resolved problems, improved operations and provided exceptional service.• Led projects and analyzed data to identify opportunities for improvement.• Managed team of employees, overseeing hiring, training and professional growth of employees.• Maintained excellent attendance record, consistently arriving to work on time. Show less -
Showroom ManagerAbou Ghaly Motors Nov 2003 - Jul 2009Cairo, Egypt• Actively listened to customers' requests, confirming full understanding before addressing concerns.• Achieve branch sales target• Identify test drive as sales targets and Trade-in• Direct the customer towards the availability stock which is meeting his need• Achieve a better standard in customer satisfaction• Managing the sales staff schedule and working with the advertising department to ensure adequate staff for busy promotions• Oversee all activities occurring in… Show more • Actively listened to customers' requests, confirming full understanding before addressing concerns.• Achieve branch sales target• Identify test drive as sales targets and Trade-in• Direct the customer towards the availability stock which is meeting his need• Achieve a better standard in customer satisfaction• Managing the sales staff schedule and working with the advertising department to ensure adequate staff for busy promotions• Oversee all activities occurring in the vehicle showroom• Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review• Generate new enquires and update my customer data base• Initiating contacts with new targeted customers• Preserve relationship with existing and loyal customer• Identify customer requirements and suggest suitable solutions• Access to the best ways of financing3• Coordinate with finance / insurance, registration authorities and delivery• Generating sales reports using SAP system daily, weekly and monthly• Develop and manage a CRM platform to retain customers and seek out new prospective sales• Studying technical specifications of the vehicles and give training courses to AGM sales team Show less
Ehab Rafaat Education Details
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Assuit UniveristyMechanical Engineering
Frequently Asked Questions about Ehab Rafaat
What company does Ehab Rafaat work for?
Ehab Rafaat works for Lemans Auto
What is Ehab Rafaat's role at the current company?
Ehab Rafaat's current role is Sales Director at Lemans Auto.
What schools did Ehab Rafaat attend?
Ehab Rafaat attended Assuit Univeristy.
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Ehab Rafaat
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