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Ehab Mansour Email & Phone Number
Director Managed Service Operations
at
e& UAE
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✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Director Managed Service Operations
Location
Dubai, United Arab Emirates, United Arab Emirates
Who is Ehab Mansour? Overview
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Quick answer
Ehab Mansour is listed as Director Managed Service Operations at e& UAE, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Ehab Mansour.
Ehab Mansour previously worked as Managed Services Lead at Solutions By Stc and Director,Managed Services Delivery at Huawei. Ehab Mansour holds Global Management Post Graduate Diploma, Business Administration And Management, General, 3.55 from Paris Eslsca Business School.
Company email context
Email format at e& UAE
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e& UAE
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Profile bio
About Ehab Mansour
Strategic Managed Services Leader with Proven Operational ExcellenceA results-oriented leader with 22+ years of experience driving operational excellence in the managed services industry, I excel at building high-performing teams, delivering innovative solutions, and exceeding client expectations. My expertise spans across:• Operations Management: Streamlining processes, implementing ITIL/eTOM frameworks, optimizing data governance, and ensuring cost-effectiveness.• Pre-Sales: Engaging with C-level executives, crafting compelling solutions, and securing impactful contracts.• Leadership: Cultivating a positive and collaborative culture, fostering talent development, and motivating teams to achieve peak performance.• Solutions Architecture: Designing and implementing IT solutions that optimize efficiency, security, and scalability.• Business Development: Identifying new growth opportunities, negotiating win-win partnerships, and expanding business reach.Proven track record of success in operational excellence:• Reduced operational costs through process optimization and automation.• Improved service delivery times by implementing ITIL best practices.• Achieved high customer satisfaction ratings through proactive issue resolution and communication.• Successfully transitioned clients to new technologies with minimal disruption.• Led the development and implementation of a new data governance framework, ensuring data security and compliance.Deep understanding of cutting-edge technologies:• Mobile Networks: RAN, Transmission, Mobile Core, Packet Core, BSS/OSS.• Enterprise Managed Services: B2B solutions, IT infrastructure, application management.• Cloud Computing: IaaS/PaaS/SaaS, Multi-Cloud Management.• Emerging Technologies: AI/ML, Automation, Fiber Networks, Virtualization, SDN, NFV.Committed to:• Building high-performing teams: Empowering talent, fostering collaboration, and driving continuous improvement.• Cultivating a positive and inclusive culture: Building trust, promoting open communication, and fostering a sense of belonging.• Delivering exceptional value: Exceeding expectations, driving business growth, and creating a win-win partnership.Seeking a challenging opportunity to leverage my experience and expertise in operational excellence to make a significant impact in a dynamic organization.• Development of a fully autonomous Network Operations Center (NOC) ,Dark NOC and next-generation Operations Support Systems (OSS) You can reach out to me directly via LinkedIn mail or send me an email at ehabsamir80@gmail.com
Listed skills include Performance Analysis, Contract Management, Tenders, E Tom, and 44 others.
Current workplace
Ehab Mansour's current company
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8 roles
Ehab Mansour work experience
A career timeline built from the work history available for this profile.
Mar 2024 - Present
Managed Services Lead
Accountable for B2B and B2G Managed services business from end-to-end solution development, solution integration, and pricing; prepared a response for enormous multi-tower opportunities, including leading customer engagement, Sales & Presales Support, and extended to Contract Fulfilment.
Sep 2019 - Mar 2024
Director,Managed Services Delivery
Jun 2017 - Aug 2019
Regional Consultant,Managed Services -Northern Africa Regional Office
- Driving Managed Services success in North Africa: Mega-project leader, dealmaker, and coach.I have a proven track record of leading and delivering Managed Services engagements across the Northern Africa region.
- CxO/Director-level engagement: Building relationships and developing solutions tailored to high-level needs.
- Technical leadership: Overseeing onsite feasibility studies, due diligence, and project execution.
- Commercial acumen: Crafting winning proposals with detailed scope, pricing, and value propositions.
- Operational excellence: Establishing and optimizing Managed Services operations, ensuring quality and sustainability.
- Local Team development: Coaching and mentoring
Jun 2011 - Sep 2017
Chief Operating Officer (Coo)
- Spearheaded Expresso Senegal's entire mobile network's E-E O&M, managing a 130+ cross-functional team across various domains.
- Led NOC, CORE, RAN, VAS, IP, Charging, Transmission, Radio Optimization, and Field Operations.
- Managed project P&L, contract fulfillment, budget, and customer relationships.
- Ensured end-to-end service delivery, quality, and adherence to SLAs/KPIs.
- Implemented and improved operational processes and procedures.
- Managed 3rd-party vendor and partner contracts (ZTE, etc.).
Jun 2009 - Jun 2011
Sr.Project Manager - Etisalat-Huawei Cairo Core Eot Project
- Successfully led the EOT (Equipment Operation Transfer) project for Etisalat Egypt's Huawei Core equipment, ensuring smooth transition and operational excellence.
- Managed all aspects of the project, including planning, monitoring, resource allocation, and task completion.
- Established the EOT operation model, encompassing processes, Network Operation Center setup, O&M processes, field services, and SLA/OLA/WLA management.
- Oversaw end-to-end operations activities, including delivery, problem management, service & resource fulfillment, and budget control.
- Managed risks and escalations across various levels (contractual, tactical, operational, strategic).
- Operated the Etisalat Core network based on Huawei Next solutions and NG-SDH technologies.
May 2007 - Jun 2009
Operations And Maintenance Manager
- Led field maintenance operations and team for MobiNiL's East Cairo region (1000+ sites), ensuring network quality and high service level agreements (SLAs).Accomplishments:
- Managed FM activities for active (BTS/BSC/TX/MW/BSS) and passive (Rectifiers, D/Gs, A/Cs) infrastructure.
- Controlled outages, minimized MTTR & MTTA, and improved SLA performance.
- Implemented preventive and corrective maintenance plans, conducted quality audits, and ensured adherence to procedures.
- Led and developed a team of 50+ personnel, including training and succession planning.
- Managed planned outages, workflow, and PM annual plan.
Jun 2003 - May 2007
3 education records
Ehab Mansour education
Global Management Post Graduate Diploma, Business Administration And Management, General, 3.55
Bachelor Of Engineering - Be, Computer Systems Networking And Telecommunications
Master Of Business Administration - Mba, Mba In International Business Administration
FAQ
Frequently asked questions about Ehab Mansour
Quick answers generated from the profile data available on this page.
What company does Ehab Mansour work for?
Ehab Mansour works for e& UAE.
What is Ehab Mansour's role at e& UAE?
Ehab Mansour is listed as Director Managed Service Operations at e& UAE.
Where is Ehab Mansour based?
Ehab Mansour is based in Dubai, United Arab Emirates, United Arab Emirates while working with e& UAE.
What companies has Ehab Mansour worked for?
Ehab Mansour has worked for E& Uae, Solutions By Stc, Huawei, Huawei Technologies, Managed Services Northern Africa Dept, and Huawei Technologies.
How can I contact Ehab Mansour?
You can use AeroLeads to view verified contact signals for Ehab Mansour at e& UAE, including work email, phone, and LinkedIn data when available.
What schools did Ehab Mansour attend?
Ehab Mansour holds Global Management Post Graduate Diploma, Business Administration And Management, General, 3.55 from Paris Eslsca Business School.
What skills is Ehab Mansour known for?
Ehab Mansour is listed with skills including Performance Analysis, Contract Management, Tenders, E Tom, Tl9000, Itil, Six Sigma, and Transition And Transformation.
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